Application Support Lead

Scope of WorkThe Application Support Lead will be responsible for managing and leading the Application Support team in supporting customer's applications. The following roles and responsibilities will be required:· Manage, supervise and provide direction for the Application Support team, ensuring that all service level agreements are met, and incidents are...

About the role In this role, you will be responsible for overseeing the support and maintenance of business critical applications. You are responsible for ensuring the smooth operation and availability of various business applications used within Qatar Airways. This includes troubleshooting application issues, resolving incidents, and providing technical...

About the roleIn this role, you will be responsible for overseeing the support and maintenance of business critical applications. You are responsible for ensuring the smooth operation and availability of various business applications used within Qatar Airways. This includes troubleshooting application issues, resolving incidents, and providing technical...

About the role In this role, you will be responsible for overseeing the support and maintenance of business critical applications. You are responsible for ensuring the smooth operation and availability of various business applications used within Qatar Airways. This includes troubleshooting application issues, resolving incidents, and providing technical...

Hiring for a Application Support Lead for a govt dept in QatarManage, supervise and provide direction for the Application Support team, ensuring that all service level agreements are met, and incidents are resolved in a timely manner.Ensure that all incidents, problems, and service requests are tracked, managed, and resolved in accordance with established...

**About the role** **Role and Responsibilities**: - Manage and lead a team of support analysts or system engineers. This includes assigning tasks, providing guidance and mentoring, conducting performance evaluations, and fostering a positive and collaborative team environment. - Manage vendor relationships, monitor service level agreements, and coordinate...

About the roleRole and Responsibilities: Manage and lead a team of support analysts or system engineers. This includes assigning tasks, providing guidance and mentoring, conducting performance evaluations, and fostering a positive and collaborative team environment. Manage vendor relationships, monitor service level agreements, and coordinate activities with...

We are looking for Application Support Lead for Qatar **Job Title - Application Support Lead** **Scope of Work** - Manage, supervise and provide direction for the Application Support team, ensuring that all service level agreements are met, and incidents are resolved in a timely manner. - Ensure that all incidents, problems, and service requests are...

**Scope of Work** - Manage, supervise and provide direction for the Application Support team, ensuring that all service level agreements are met, and incidents are resolved in a timely manner. - Ensure that all incidents, problems, and service requests are tracked, managed, and resolved in accordance with established processes. - Drafting RFPs and evaluating...

About the RoleYou will be responsible to provide leadership, planning, prioritization, scheduling, reporting and effective execution of the application maintenance and support services. You will lead and drive the Level 3 production incident and problem management processes.This includes managing application support within assigned LOBs. You will also...

3. Experience managing teams of support staff. 4. Demonstrated experience in drafting RFPs and evaluating vendor proposals. 5. Knowledge of governance and compliance procedures for enterprise systems. 6. Excellent communication skills and ability to collaborate with internal teams and external vendors. 1. Manage, supervise and provide direction for the...

Responsibilities work closely with L1/L2 support for applications across different functional teams.manage a small team for root cause analysis and troubleshoot any L3 ticket queries from complex systems on availability of applications.provide appropriate technical documentation of technical issues for knowledge transfer.conduct in-depth study of the current...

**About Samsotech** **At Samsotech, you can expect**: - An environment where ideas are heard and innovation is encouraged - Personal/professional growth and development opportunities - Extensive benefits package with a paid holidays - Executive level commitment to education, growth, and development **Duties and Responsibilities** - Identifying and...

**Duties and Responsibilities** - Identifying and resolving technical issues - Providing technical support to clients - Installing and conducting user training sessions on all product - Willingness to travel across the globe including working on shift basis - Developing reports for teams across the business - Contact clients monthly to check system...

IT Application Support ManagerQatar Airways Location Doha, Qatar Category Corporate & Commercial Job Id Closing Date: JOB DESCRIPTION About the Role You will be responsible to provide leadership, planning, prioritization, scheduling, reporting and effective execution of the application maintenance and support services. You will lead and drive the Level 3...

We are hiring Application Support/ Development Consultant for an IT Consulting company in Qatar. **Minimum requirements**: - Strong understanding and experience with leading ITSM platform BMC ITSM Helix & Digital Workspace). - Must have experience across all ITSM modules (Incident Management, Change Management, Problem Management, Work Oder Management,...

About the RoleYou will be responsible to provide leadership, planning, prioritization, scheduling, reporting and effective execution of the application maintenance and support services. You will lead and drive the Level 3 production incident and problem management processes.This includes managing application support within assigned LOBs. You will also...

We are hiring Application Support for an IT Consulting company in Qatar. **Minimum requirements**: - Bachelor’s Degree in Computer Science or relevant - 5-10 years’ experience in similar position, in areas, like Dynamics CRM, IBM Maximo, Oracle eBusiness Suit,.NET framework, SQL Server, Oracle DB, SharePoint, OpenText, HP Application Monitoring Tool,...

**Job Summary**: **Key Responsibilities**: Incident Management: - Log all incidents and service requests accurately and follow up on them to ensure resolution. - Provide first-line investigation and diagnosis, resolving incidents within the agreed service levels. Problem Resolution: - Escalate complex issues to L2 or L3 support teams when necessary,...

Duties and Responsibilities Identifying and resolving technical issues Providing technical support to clients Installing and conducting user training sessions on all product Willingness to travel across the globe including working on shift basis Developing reports for teams across the business Contact clients monthly to check system performance, product...