Vn 2022 126 Project Coordinator, Compliance

3 days ago

Doha, Qatar IOM Internationale Organisation für Migration Full time

**Context**:
The United States Refugee Admissions Program (USRAP) operates world-wide with a target of

providing resettlement opportunities to 110,000 or more individuals each year. IOM provides a

range of services and support to the USRAP including, but not limited to, case processing,

migration health assessments, cultural orientation training, organized transportation and

administration of a travel loan and collections program. Some 1200 multi-disciplinary staff

members work in support of the USRAP which has an annual budget in the range of USD 340

million. The Department of Operations and Emergencies (DOE), specifically the Resettlement

and Movement Division (RMM), has the organizational responsibility to provide direction,

oversight, and guidance to IOM’s global support to all resettlement programs.

**Context**:
Under the United States Refugee Admissions Program (USRAP), the Resettlement Support

Center (RSC) provides critical support and processing services for resettlement to the US. As

part of an MOU between IOM and the US State Department Bureau for Population Refugees

and Migration (PRM), IOM manages the RSC for the Middle East and North Africa (MENA).

Citizenship and Immigration Services (USCIS) officers, facilitates security and medical

screenings, provides information about arriving individuals to resettlement agencies in the US

and offers Cultural Orientation (CO) training to individuals departing for the US.

Under the overall supervision of the Chief of Mission (COM) in Qatar, and the direct supervision

of the Project Manager, RSC MENA, and in collaboration with relevant units at CAS and

and Cultural Orientation activities for RSC MENA-Qatar Processing Site Operations.

**Core Functions / Responsibilities**:
1. Provide daily management and supervision of RSC MENA-Qatar Processing Site

Compliance, Communications and Cultural Orientation (CO) activities, providing training,

assigning duties, and giving feedback to staff members on their performance on a regular basis

to ensure high quality work and the accurate completion of compliance activities.

2. In relation to monitoring and evaluation, as required, oversee the planning of monitoring and

evaluation activities, the design of monitoring and evaluation mechanisms, such as rapid

performance assessments, surveys, interview protocols and focus group topics, the

administration of surveys, interviews and focus groups, and the analysis of data. Prepare

reports and quantitative and qualitative updates for review by the Project Manager, USRAP

Monitoring Officer and USRAP Global Management Team, alerting RSC management of areas

of concern and suggesting actionable improvements.

3. In relation to training, as required, oversee training activities for RSC MENA-Qatar Processing

Site staff members, including overseeing or serving as the USRAP Training Focal Point in close

coordination with the HR-Business Partner, overseeing or leading the identification of training

needs and professional development opportunities within the RSC MENA-Qatar Processing

Site, ensuring trainings are planned, organized and administered, delivering trainings,

recommending and implementing changes to training curricula and techniques and developing

new training packages.

4. In relation to project support and reporting, as required, draft and update Standard Operating

Procedures (SOPs), prepare and develop reports, presentations, talking points, and briefings on

activities for the RSC, IOM missions, regional offices, the USRAP Global Management Team,

IOM Headquarters, RSC partners and PRM, and oversee or undertake a wide range of special

and generally independent projects serving all RSC pillars and remote processing sites, as well

as RSC management and IOM departments that are outside of, but support, RSC MENA-Qatar

Processing Site activities.

5. In relation to protection, as required, oversee activities related to at-risk persons, such as

children, the elderly, persons with disabilities, persons affected by sexual and gender-based

violence (SGBV), and lesbian, gay, bisexual, transgender and intersex (LGBTI) persons,

including identifying and reporting on at-risk cases, initiating and monitoring expedites, drafting

and updating SOPs and tools, acting as the protection liaison with partners, processing COPE

cases, providing training on interviewing at-risk persons, counselling minors, and analyzing or

completing documentation on minors.

6. In relation to fraud and malfeasance prevention, as required, monitor and track

communication about potential fraud and malfeasance, primarily through the designated RSC

RSC management and the Ethics Office at IOM Headquarters, regularly review and assess

RSC processes and policies and suggest mechanisms to mitigate risks and to prevent and

detect fraud and malfeasance, provide staff members with related training, and report regularly

to RSC management on statistics and trends.

7. Provide

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