Cargo Processes

4 weeks ago

Doha, Qatar Qatar Airways Full time

**About the role**

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents - the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of the Qatar Airways Cargo Management Team in Doha as a Cargo Processes & Policies Controls Officer.

You will be responsible for writing and reviewing procedures, as well as recommending improvements thereof, ensuring compliance with cargo policies, corporate policies and directives, industry regulations, international standards, and other industry-imposed standards.

We need you to share your skills and fresh ideas, this includes:

- Consolidate the observations on new procedures by obtaining feedback from stakeholders intra/inter-cargo to gauge the effectiveness of the procedures implemented.
- Assist user departments by understanding the department’s core processes and their needs and expectations to come up with adequate, relevant and effective documented procedures.
- Assess process efficiencies by conducting gap analysis to determine the weak points and areas for potential improvements, as well as incorporating process improvements to close process gaps and remove duplicated tasks and/or activities.
- Discuss with process owners recommended or "to be" procedures in connection with management mandate, audit findings, or compliance with corporate policies and/or industry standards or rules.
- Perform the preparatory activities related to the ISO 9001 by reviewing the ISO standards with the process owners and their departments to ensure that the information is valid, current and accurate.
- Conduct Quality Management System (QMS) audit based on ISO 9001 standards and write an effective Quality Audit Report.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
About you
- Bachelors Degree or equivalent.
- 4+ years of solid experience in Policies and Procedures writing.
- Proficient in written and oral communications in English.
- Excellent Analytical skills.
- Certified ISO 9001 Auditor

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

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