Lead Cargo Officer

7 months ago

Doha, Qatar Qatar Airways Full time

**About the role**

The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next Generation programme. The roadmap encapsulates the journey to bring about changes both internally and externally with the objective to simplify business engagements with Qatar Airways Cargo regardless whether the task on hand is complex or simple.

To support our VISION 2027 roadmap, we are looking for talents - the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo’s position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to challenge your comfort zone, then join us at Qatar Airways Cargo and be part of The Next Generation of change-makers.

Become the ambassador and the orchestrator of Qatar Airways Cargo VISION 2027.

As the business expands, we are pleased to announce an incredibly exciting opportunity to be part of the Qatar Airways Cargo Network Planning Team in Doha as a Lead Cargo Officer - Commercial Control.

You will be responsible for monitoring the cargo revenue of every flight, within the IOC cargo window, to ensure changes made will still make the flight profitable. You will need to liaise with stations and provide information to Network Managers of any potential consequences due to freighter disruption, suggest preventative action, as well as conduct root-cause analysis for disrupted shipment movements, monitor critical FSU messages, and provide recovery plans to IOC Cargo stakeholders.

Some of the tasks include:

- Acting as a 24/7 contact for Cargo Network Team to advise on impact on flight
- and shipment-level disruptions.
- Proactively steer ad-hoc upgrades/downgrades/cancellations of flights based on predicted capacity utilization and shipment handling requirements inside the IOC cargo operational window, and provide commercial viability for ad-hoc requests of other departments to upgrade/downgrade passenger flights to accommodate shipments.
- Monitor overall shipment performance on flight level throughout QR Cargo supply chain including booking, acceptance process, trucking, QR freighters and QR passenger flight movements.
- Recommend to the IOC to adjust schedules wherever necessary due to cargo load connections by justifying revenue impact and reactionary impact.
- Providing regular feedback to Network Cargo Control Manager on major disruptions and overbooking situations which may have commercial impact.
- Analyze and provide inputs on commercial impact on suggested schedule change caused due to operational / maintenance reasons, last minute flight cancellations due to commercial reasons and ensuring that feasible rerouting options are provided.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible

**Qualifications**:
**About you**
- Bachelor’s degree with minimum of 4 years of relevant experience within the air cargo/ freight forwarding industry
- Knowledge of Cargo iQ/Cargo 2000 performance and analysis
- Sound knowledge of cargo reservation and tracking system, overall cargo operations and set up, and cargo supply chain.
- Good knowledge in cargo revenue management concept and solid understanding of key stakeholder functions including GHA’s, network stations, cargo operations, IOC, crew control, fuel OCC, flight dispatch, NAVATM, load masters, network planning, charter operations, dangerous goods, cargo compliance, corporate safety and security, cargo sales and customer experience.
- Team oriented and able to work in a fast-paced environment
- Analytical with high
- level problem solving and decision
- making skills

**About Qatar Airways Group**

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a pla

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