Associate Sme Portfolio Management

8 months ago

Qatar Talent Pal Full time

The incumbent has a responsibility to develop & improve & maintain SME Banking processes, procedures and policies; to manage the service performance of the Relationship Management section; to do on-going internal projects to strengthen the SME business at QNB; and to manage the external & internal reporting requirements of SME Banking.
- Oversee development and maintenance of servicing capabilities and support within the unit and with other units
- Ensure compliance and legal sign off for all new policy & procedures
- Act as main point of contact for SME portfolio & reporting related issues
- Develop & maintain SME performance metrics & dashboards
- Work with Operations and IT to embed the required capabilities in processes and systems
- Review performance of SME products & portfolio, identify opportunities and create action plans to improve overall SME banking profitability
- Work with product & marketing teams across the Bank to identify campaign opportunities and implement these campaigns
- Prepare business cases for Compliance, Legal & Central Bank approvals for the campaigns and marketing activities
- Monitor performance of SME Relationship Managers and Officers
- Design overall performance management concept
- Develop and automate performance MIS
- Develop KPIs to measure performance of individuals within the SME business

University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration (Masters preferred)

Excellent oral and written communication skills in English and Arabic (preferable)

Strong analytical, problem solving, decision-making and financial management skills

Self-driven with well-developed leadership, motivational and team-building skills

Ability to identify need for change, adaptable and flexible in anticipating and realizing market opportunities

Understanding of linkages driving profit

In-depth knowledge of products, services and delivery channels available to SMEs

Good interpersonal and networking skills

This job has been sourced from an external job board.

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