Call Center Reception
7 months ago
Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- Manage a high volume of inbound and outbound calls and online chats.
- Determine every customer’s needs and find effective solutions, always striving for one-contact resolution.
- Follow provided scripts for sales or customer support calls.
- Act on feedback from training and management to improve call times.
- Provide exceptional customer service.
- Keep accurate records of all interactions.
- Meet individual and team targets
**Salary**: QAR3,000.00 - QAR5,000.00 per month
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Call Center Reception
1 month ago
Doha, Qatar Triangle Management Company Ltd Full timeGreet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Receive, sort and distribute daily mail/deliveries - Maintain...
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Reception Manager
7 months ago
Doha, Qatar Alfardan Jewellery Full timeTo follow and complete any instructions given by the Property Manager. - Act as an officer in charge during the absence of the Property Manager. - Lead, monitor, motivate and inspire the team; serving as a focal point for their concerns, providing guidance and support to achieve preparedness and readiness in the daily operation of the compound. - Responsible...
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Call Center Supervisor
7 months ago
Doha, Qatar Ajwan Group Full time**Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. - **Training and Development**:Train new hires and provide ongoing coaching...
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Call Center Manager
7 months ago
Doha, Qatar Ajwan Group Full time**Previous Experience as a Manager is Mandatory.** **Job description** - **Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. -...
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Medical Receptionist/ Call Center
3 weeks ago
Doha, Qatar DOC MEDICAL CENTER Full timeWelcomes patients and visitors in person or on the telephone and answering or referring inquiries. - Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. - Assists patients in completing necessary forms and documentation. - Registers patients...
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Call Center Supervisor
9 months ago
Doha, Qatar Ajwan Group Full time**Key Responsibilities**: - Reaching the Target Sales on a Daily Basis: Ensure that the call center team consistently achieves the daily sales targets by motivating and guiding agents to maximize sales opportunities. - Team Management: Lead and supervise a team of call center agents, ensuring their adherence to established protocols and maintaining service...
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Call Center Agent
2 weeks ago
Doha, Qatar B Holding Full timeHiring Call Center Agent - experience in electronics field is a benefit - experience as a Call Center Agent min 3 years - ability to work with multiple tasks - transferable (with NOC) - valid QID - available in Qatar **Job Type**: Contract **Experience**: - call center agent: 3 years (required)
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Call Center Agentnt
7 days ago
Doha, Qatar B Holding Full timeHiring Call Center Agent - experience in electronics field is a benefit - experience as a Call Center Agent min 3 years - ability to work with multiple tasks - transferable (with NOC) - valid QID - available in Qatar **Job Types**: Full-time, Permanent Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work...
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Call Center Agent
2 weeks ago
Doha, Qatar Vistas Global Full time**We are looking to hire a qualified Call Center Agent to join our dynamic team.** **Job Description**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel...
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Call Center Agent
2 weeks ago
Doha, Qatar Vistas Global Full time**We are looking to hire a qualified Call Center Agent to join our dynamic team.** **Job Description**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel...
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Call Center Supervisor
7 months ago
Doha, Qatar Healthcare Services Group Full time**Key Responsibilities**: - **Supervise and Lead**: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met. - **Quality Assurance**: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions. -...
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Call Center Supervisor
7 months ago
Doha, Qatar Healthcare Services Group Full time**Key Responsibilities**: - **Supervise and Lead**: Directly manage and lead a team of customer service representatives, providing guidance, coaching, and support to ensure performance targets are met. - **Quality Assurance**: Monitor and evaluate calls for quality assurance, providing feedback and coaching to agents to enhance customer interactions. -...
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Call Center Agent
2 weeks ago
Doha, Qatar Vistas Global Full timeWe are looking to hire qualified **Call Center Agents** who can join our dynamic team. - Manage large amounts of calls in a timely manner. - Identify customers’ needs, clarify information and provide solutions and/or alternatives. - Document all call information according to standard operating procedures. - Maintain and improve quality results by adhering...
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Call Center Representative
2 weeks ago
Doha, Qatar Vistas Global Full timeWe are looking to hire qualified **Call Center Agents** who can join our dynamic team. - Manage large amounts of calls in a timely manner. - Identify customers’ needs, clarify information and provide solutions and/or alternatives. - Document all call information according to standard operating procedures. - Maintain and improve quality results by adhering...
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Call Center Agent
2 weeks ago
Doha, Qatar Vistas Global Full time**We are looking to hire a qualified Call Center Agent to join our dynamic team.** - Management and resolve customer complaints - Sell products and place customer orders in the computer system - Identify and escalate issues to supervisors - Provide product and service information to customers - Research required information using available resources -...
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Call Center Agent
3 weeks ago
Doha, Qatar Al Ghattas Services Full timeSalary offered is QAR 2,500 and free accommodation, food and transport from and to the workplace, or a full package of QAR 4,500 - Job involves working in different shifts. - For both Males and Females **Skills Requirements**: - Previous experience in a call center is preffered - Intermediate command of English language and any extra language ( Arabic,...
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Call Center Agent
2 weeks ago
Doha, Qatar Vistas Global Full time**We are looking to hire qualified Call Center Agents in our dynamic team.** - Management and resolve customer complaints. - Sell products and place customer orders in the computer system - Identify and escalate issues to supervisors. - Provide product and service information to customers. - Research required information using available resources. -...
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Call Center Intern
3 weeks ago
Doha, Qatar Vistas Global Full time**We are looking to hire a qualified Call Center Agent to join our dynamic team.** **Job Description**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel...
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Call Center Agent
7 days ago
Doha, Qatar Vistas Global Full time**We are looking to hire a qualified Call Center Agent to join our dynamic team.** **Job Description**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel...
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Call Center Representative
3 weeks ago
Doha, Qatar Al Baladi Group Full time**Call Center Representative Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with...