Call Center Operator
1 week ago
Interview clients during telephone calls to obtain information useful in providing effective solutions
- Achieve sales objectives by making telesales and utilizing upselling opportunities
- Handle customers’ orders and process credit card payments for transactions
- Proffer advice and recommendations concerning company products and services
- Manage inbound calls to ensure effective and timely resolution of customer issues
- Place outbound calls to verify customer satisfaction and to telemarket company products/services
- Ensure compliance with set standards of customer service when conversing with clients
- Assist customers in resolving issues with purchased products or services
- Create and update customer profile/accounts to allow for easy resolution of customer problems
- Operate computer and IT equipment such as switchboards, headset etc.
- Escalate complex issues to more experienced call center operators for proper resolution
- Inspect work equipment to verify they are in good working order, they also notify technicians in case of a malfunction
- Maintain records of inquiries or complaints as well as logs of interaction with customers
- Calm angry or frustrated customers and ensure their challenges or issues are addressed properly
- Attend workshops, seminars, and conferences to enhance job skill and knowledge
- Go the extra mile to build and maintain positive trust relationship with clients
**Job Types**: Full-time, Permanent
**Salary**: QAR3,000.00 - QAR3,500.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
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Call Center Manager
1 week ago
Doha, Qatar Ajwan Group Full time**Previous Experience as a Manager is Mandatory.** **Job description** - **Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. -...
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Call Center Supervisor
7 days ago
Doha, Qatar Ajwan Group Full time**Key Responsibilities**: - Reaching the Target Sales on a Daily Basis: Ensure that the call center team consistently achieves the daily sales targets by motivating and guiding agents to maximize sales opportunities. - Team Management: Lead and supervise a team of call center agents, ensuring their adherence to established protocols and maintaining service...
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Call Center Agent
1 week ago
Doha, Qatar B Holding Full timeHiring Call Center Agent - Female, Arabic - experience in electronics field is a benefit - experience as a Call Center Agent min 3 years - ability to work with multiple tasks - transferable (with NOC) - valid QID - available in Qatar **Job Types**: Full-time, Permanent Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before...
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Call Center Agent
2 weeks ago
Doha, Qatar ABH Real Estate Qatar Full time**Job description** **Title**: Call Center Agent **Location**: Qatar **Company**:ABH Real Estate **Company Description**:A leading Real Estate agency based in Dubai & Qatar, focused on Luxury properties, awarded best luxury Real estate brokerage for 2022 & 2023 and most lead generated winner on Property Finder for 2021. We are seeking experienced and...
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Call Center Representative
2 weeks ago
Doha, Qatar Al Baladi Group Full time**Call Center Representative Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with...
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Call Center Agent
2 weeks ago
Doha, Qatar ECCO Gulf Full timeHiring Female Call Center Agents for Qatar University: - Must be a graduate of Qatar University - Must have Call Center experience - Must have good communication skills in both Arabic and English - Must have a valid Qatar ID - Must be available to join immediately Application Question(s): - Are you a graduate of Qatar University?
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Call Center Executive
2 weeks ago
Doha, Qatar Tadmur Holding WLL Full timeAttending calls from customers professionally and responding to customer inquiries and complaints. - Receiving calls and registering service request. - Handling and resolving customer complaints. - Monitoring open jobs and updating clients regarding open jobs. - Scheduling of repaired unit delivery from workshop to the customer. - Assisting and guiding...
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Call Center Agent
3 weeks ago
Doha, Qatar ECCO Gulf Full timeWe are hiring Call Center Agents (Arab Nationals) with following requirements - Must have strong communication skills in both English and Arabic. - Must have good customer service skills. - Must have basic banking knowledge. - Age must NOT be more than 35 years. - Must have valid QID - Must be available to join immediately **Experience**: - Call Center: 1...
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Call Center Agent
2 weeks ago
Doha, Qatar Al Abdulghani Motors Full time**Key Responsibilities**: - Answer incoming calls and respond to customer queries in a timely and professional manner. - Make outbound calls to follow up on customer issues or to inform them of new products and services. - Record details of customer interactions, transactions, and complaints. - Provide accurate information to customers regarding products,...
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Call Center Executive
1 week ago
Doha, Qatar Alfaramex Full time**Call Center Executive Required**: A leading FnB company is looking to hire highly motivated individuals for the position of Call Center Executive. **Minimum Requirements**: - Good knowledge of Qatar Market & Areas. - Must have Valid Qatar Driving License. - Must Have NOC. - Confident. - Ability to communicate in English and Hindi. Arabic knowledge is a...
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Call Center Agent
2 weeks ago
Doha, Qatar Asmakh to A to Z Services Group Full time**Responsibilities** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - Identify customers’ needs, clarify information and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our call center database in a...
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Call Center
3 weeks ago
Doha, Qatar Al Ghattas Services Full timeSalary offered is QAR 2,500 and free accommodation, food and transport from and to the workplace. - Job involves working in different shifts. - For both Males and Females **Skills Requirements**: - Previous experience in a call center is important - Intermediate command of English language - Essential Good interpersonal skills. **Qualifications**: - High...
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Call Center Leadership Position
17 hours ago
Doha, Baladīyat ad Dawḩah, Qatar hravailable Full timeAbout the RoleThe Contact Center Management Role is responsible for overseeing the daily operations of our call center, ensuring that customers receive timely and effective support. This involves developing and implementing strategies to improve customer service, manage customer relationships, and drive customer loyalty.In this role, you will lead a team of...
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Call Center Agent
2 weeks ago
Doha, Qatar Danat Qatar LLC Full timeShall be responsible for answering the queries of the customers in case of maintenance calls. - With minimum of 3 years of work experience as an Administrative Assistant and Maintenance Coordinator is an advantage. - Provide information, handle complaints, satisfy customer and maintain good image for the company. - Answer inbound calls as well as assist...
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Call Center Executive
3 weeks ago
Doha, Qatar Tadmur Holding WLL Full timeAttending calls from customers/ Tenants professionally and responding to inquiries and complaints. - Receiving calls and registering service request. - Handling and resolving customer complaints. - Monitoring open jobs and updating clients regarding open jobs. - Assisting and guiding technicians regarding their assigned schedule for the day. - Identifying,...
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Call Center Representative
10 hours ago
Doha, Baladīyat ad Dawḩah, Qatar ECCO Gulf WLL Full timeJob DescriptionJoin ECCO Gulf Majorel Qatar as a Call Center Representative - Banking in Doha, Qatar. This role is perfect for professionals and job starters who are eager to grow their careers in the banking sector. As a Call Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support....
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Quality Assurance
1 week ago
Doha, Qatar ECCO Gulf Full timeWe are hiring arab nationals to work as Quality Assurance for Call Center with following requirements - Must have at least 1 year of experience working as a Quality Assurance monitoring the quality of calls. - Must speak fluent English and Arabic - Must have valid Qatar ID - Must be available to join immediately. **Experience**: - Quality Assurance for...
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Call Center Agent
1 week ago
Doha, Qatar Candidzone Full timeLocation: Pearl -Qatar Duration: 1 Month Salary : 3000 (full package) Must-Have, - Minimum 2 yrs of experience as a call centre agent. - Immediate joiners Only - Valid QID is a must. **Job Types**: Full-time, Temporary, Contract Contract length: 1 month **Salary**: QAR3,000.00 per month COVID-19 considerations: Following precautions for...
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Call Center Person
1 week ago
Doha, Qatar Qatar Multitech Trading and Contracting W.L.L Full timeMust Have Qualifications from approved college. A minimum of 3 years of experience in call center system. Good verbal and written communication skills in English. Computer Literate. Pay: From QAR1,500.00 per month
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Call Center Agent
2 weeks ago
Doha, Qatar amitsqatar.com Full timecall center agent (immediately) 3 year experience Female Bilingual(Arabic and English) نوع الوظيفة: دوام كامل Ability to Commute: - Doha (مطلوب) Ability to Relocate: - Doha: Relocate before starting work (مطلوب)