Itsm Consultant
4 weeks ago
We are Hiring ITSM Consultant - Change Management
- Review the RM process procedure draft and identified improvements
- Establish RM team to validate and test the process scope and activities
- Run Pilot for Release management process
- Establishing the RM process links (Input/Output) with Project management process
- Revise and update Release predefined tasks
- Resolving any cross-functional (departmental) issues
- Review and validate the RM process related CSI records
- Work with RM module support team to implement and test the new process
- Publish the process procedure
**Educational Qualification**
- Bachelor’s degree in Engineering / Computer Science or related fields
- ITIL 3 foundation certification
- ITIL 3 Practitioner certification
- ITIL 3 Intermediate certifications
- ITIL 4 foundation certification
**Required Professional Qualifications/Skills**
- 10 years of experience with Release management
- Ability to use ITSM tools BMC-Remedy and Helix
- Ability to balance multiple concurrent activities and manage time efficiently
- Possession of excellent oral and written communication skills
- Quality assurance and quality control
- Experienced in using Microsoft Office, MS Visio, and MS PowerPoint
**Salary**: QAR27,000.00 per month
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Itsm Consultant
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Doha, Baladīyat ad Dawḩah, Qatar Candidzone Full timeWe are hiring for ITSM ConsultantResponsibilities: Provide guidance and expertise to organizations in the design, implementation, and continuous improvement of their IT service management processes.- Bachelor's Degree in Computer Science, Information Technology, or a related field. Strong understanding of IT service management best practices, such as ITIL or...
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Itsm Consultant
2 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar SFAI Qatar Full timeWe are Hiring ITSM Consultant - Change Management Review the RM process procedure draft and identified improvements Establish RM team to validate and test the process scope and activities Run Pilot for Release management process Establishing the RM process links (Input/Output) with Project management process Revise and update Release predefined tasks...
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Itsm Consultant
1 month ago
Doha, Qatar SFAI Qatar Full timeWe are Hiring ITSM Consultant - Change Management - Assess and update CM process according to the new ITSM streamline process - Establishing the CM process links (Input/Output) with Project management process - Manage change request for small projects according to the PMO agreed timeline - Establishing the CM process links (Input/Output) with the new Realis...
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