Knowledge Management Officer

1 day ago


Doha, Qatar United Nations Full time

This position is located in the UN Human Rights Training and Documentation Centre for South-West Asia and the Arab Region, Office of the United Nations High Commissioner for Human Rights (OHCHR), Doha. The incumbent reports to the Head of the UN Human Rights Training and Documentation Centre for South-West Asia and the Arab Region.

**Responsibilities**:
Within delegated authority, the incumbent will be responsible for the following duties:
1. Develops and manages OHCHR regional knowledge management strategy and programme, anchored on the OHCHR Organizational Effectiveness Action Plan dynamic knowledge and related policies and methodologies, in close consultation with the METS Dynamic Knowledge Team and building on regular consultations with OHCHR field presences to identify and respond to regional knowledge management needs:

- Promotes and ensures circular knowledge and information flow, between the region’s field presences and OHCHR at large;
- Ensures that documentation and compilation of good practices at regional level are consistently prepared following OHCHR guidance, methodologies and standards;
- Develops and updates knowledge repositories on topics of relevance for the region/Centre, made available through the OHCHR intranet knowledge hub;
- Ensures creation and functioning of regional-based Communities of Practice (CoPs) in key regional thematic areas that facilitate knowledge and experience sharing and peer-to-peer support
- Stimulates linkages between regional-based CoPs and OHCHR office-wide CoPs, to promote visibility of region knowledge products and expertise and strengthens synergies across geographic and thematic areas.

2. Develops and manages an outward-looking knowledge management strategy that promotes knowledge sharing with OHCHR regional partners:

- Assesses the adequacy of the Centre’s website to the needs in the region, further develops and maintains it, and ensures appropriate connection and consistency with OHCHR’s global website, including HRET webpages.
- In close collaboration with OHCHR’s Library at HQ, and through consultations with OHCHR field presences and other stakeholders, designs and implements an online documentation centre with a publicly-accessible online catalogue of human rights materials in the region’s languages, as part of OHCHR’s Library Catalogue (integrating those already available at HQs), including digitalization of print publications and provision of reference services.
- Organizes and facilitates knowledge sharing events on topics of relevance for the region/Centre, connecting OHCHR and partners;
- Maps, reviews, adapts and ensures translation and dissemination of key publications, trainings, communication materials, in the languages spoken in the Arab region and South-West Asia, at OHCHR Headquarters (and by others, as needed).

4. Builds and strengthens the Centre’s knowledge management partnerships and networks with academic institutions, think-tanks, civil society organizations, media outlets, and other entities, as relevant, in the Arab and South-West Asia region to promote knowledge-based cross-fertilization and innovation.

5. Contributes to the Centre's work processes and effective functioning, including the preparation of annual work planning, monitoring and reporting; drafting of internal documents, reports and briefing notes; supervision of Unit’s staff, interns and consultants, as applicable; maintenance of well-organized filing systems; and ensuring regular sharing of information with the Centre's colleagues;
6. Performs other related duties as requested by the Head of Centre.

Competencies

CLIENT ORIENTATION. Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view ; establishes and maintains productive partnerships with clients by gaining their trust and respect ; identifies clients’ needs and matches them to appropriate solutions; monitors on-going developments inside and outside the clients’ environment to keep informed and anticipate problems ; keeps clients informed of progress or setbacks in projects ; meets timeline for delivery of products or services to client.

CREATIVITY : Actively seeks to improve programmes or services ; offers new and different options to solve problems or meet client needs; promotes and persuades others to consider new ideas; takes calculated risks on new and unusual ideas; thinks "outside the box"; takes an interest in new ideas and new ways of doing things; is not bound by current thinking or
traditional approaches.

Education
Advanced university degree (Master's degree or equivalent) in law, education, political science, international relations, social sciences or related field. A first level university degree in combination with two additional years of qualifying work experience may be accepted in lieu of the advanced university degree.

Work Experience
A minimum of seven years of progressively responsible professio



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