Manager Vendor Operations
2 months ago
**Company Description**
As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
**Job Description** Role Summary**
A central and highly visible role that owns Vendor onboarding operation and vendor performance within talabat. Requires alignment with all internal and external stakeholders including managing and leading the Vendor Operations team and, working closely with Account Management, Sales Acquisition and Vendors Ensuring objectives and key results are met and country operational KPIs are well performing and maintained.
**What’s On Your Plate?**
- Leading the vendor onboarding team and is responsible for handling and improving the vendor onboarding process.
- Responsible for meeting the countries’ operational KPIs.
- Responsible for reporting KPIs in periodic and ad-hoc manners.
- Driving strategy for vendor performance and vendor onboarding.
- Handling and tackling the daily operational challenges ensuring escalating any system deficiencies and following up with internal/external stakeholders.
- Identify, solve, and define new SOP’s for vendor performance-related problems by analysing and deriving insights from large, complex sets of data.
- Work alongside the Sales and the logistics teams to reduce fail rate, restaurant delay, preparation time, and other relevant KPIs
- Provide input to the restaurant operations strategy and support its implementation in the country along the regional guidelines.
- Manage the inventory of vendor POS systems, including delivery of the devices and setup and troubleshooting
- Implement new solutions to optimise the onboarding process, such as self-lead onboarding.
**Qualifications** What Did We Order?**
- Minimum of a Bachelor's Degree. Ideally in an engineering field.
- 5-7 years of experience in operations/support functions and team management.
- Strong communication skills, both written and verbal.
- Able to lead a team of specialists and coordinators to achieve objectives.
- Excellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams.
- Ability to analyse data and derive insights from comprehensive data reports.
-
Manager Vendor Operations
2 months ago
Doha, Qatar Precision Hire Solution Full timeCompany Description As the regions leading local tech organization were proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004 and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook local knowledge with global expertise. It also allows us to innovate...
-
Associate Vendor Operations Specialist
5 months ago
Doha, Qatar Delivery Hero Full timeAbout the opportunity Responsible for the day-to-day activities and supporting the local Operations Manager in the execution of priorities and tasks. Main point of contact for vendors ensuring any changes, issues or requests are completed and tracked. **What’s On Your Plate?** - Support the local Ops Manager & (key) account managers to improve...
-
Asst. Manager Vendor Performance
5 months ago
Doha, Qatar Talabat Full timeRole Summary - Managing and improving the performance of Vendors across the country. Taking ownership of vendor service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps. - What’s On Your Plate?- Identify and solve vendor performance-related problems by analyzing and deriving insights from...
-
Specialist Vendor Operations
5 months ago
Doha, Qatar Talabat Full timeWe are seeking a Specialist Vendor Operations - Key Accounts to join our dynamic team and contribute to our expanding endeavours. He/she will be accountable for the day-to-day activities and supporting the local Operations Manager & Key Account Managers in the execution of priorities and tasks for key accounts. Main point of contact for vendors ensuring any...
-
Coordinator Vendor
5 months ago
Doha, Qatar Delivery Hero Full timeAbout the opportunity The Vendor Coordinator will be responsible for handling the daily operations of the NFV and guiding NFV partners to be successful in Talabat. As part of the Vendor Coordination Team, you will handle all quality control checks required for non-food partners. Our agenda is to ensure that our non-food partners are left feeling happy and...
-
Supervisor Vendor
5 months ago
Doha, Qatar Talabat Full timeRole Summary - We are seeking a dynamic individual to join our team as a Supervisor Vendor, contributing to our continued growth. If you are an enthusiastic team leader looking for a new and exciting challenge, our multinational workplace awaits your expertise. - What’s On Your Plate?- Facilitate seamless financial transactions between vendors and talabat...
-
Vendor Support Specialist
5 months ago
Doha, Qatar People Dynamics Full time**Position**:Vendor Support Specialist** **Location: -**Qatar **Qualifications / Experience Required**: **Experience: - 8+ Years** - Developing and sustaining long‐standing relationships with company‐approved vendors. ‐ Meeting with suitable vendors to assess their products, inquire about their services, Negotiate pricing, and communicate any...
-
Vendor Inspection Coordinator
5 months ago
Doha, Qatar Brunel Full timeThe job holder is accountable for the following activities during project execution by Engineering & Construction Division: - To ensure the performance of the vendors/suppliers are achieving the Project Quality requirements during procurements and supply chain management during project tenure. - Provides the necessary back-up to Project quality engineers of...
-
Vendor / Procurement Specialist
4 weeks ago
Doha, Qatar Qatar Jobs Full timeUrgent Hiring! Vendor / Procurement Specialist must have facility management industry experience. Education & Experience: - Minimum of 5 - 7 years of total experience out of which at least 3 years in similar role. Excellent English and Proficiency in Arabic (Native Speaker). - Strong analytical and negotiation skills. - Proficiency in Procurement Software...
-
Operations Manager
4 weeks ago
Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full timeJob Title: Manager Vendor OperationsJob Description:Role Summary: As a key member of our team, you will be responsible for owning and operating the vendor onboarding process, ensuring alignment with internal and external stakeholders. You will lead the Vendor Operations team and work closely with Account Management, Sales, and Acquisition teams to drive...
-
Senior Associate Logistics
5 months ago
Doha, Qatar Talent Pal Full timeAbout QNB Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region. QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced...
-
Operation Manager
5 months ago
Doha, Qatar Al Sharqi Holding Full timeWe are seeking an experienced Operations Manager to oversee our company's daily operations. In this role, you will be responsible for ensuring smooth and efficient business operations, managing operational processes, and implementing best practices to maximize efficiency and productivity. **Responsibilities**: - **Strategic Planning**: Develop operational...
-
Operations Manager
5 months ago
Doha, Qatar Robert Walters Full timeKey Responsibilities Managing a datacenter operationOversee the daily operations to ensure optimal performanceNegotiate and maintain relationships with technology hardware vendors, electricity suppliers and other key partners and stakeholdersDevelop and maintain the facility's budget ensuring cost effective operationsPrepare and present regular...
-
Financial Operations Manager
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar Robert Walters Full timeAccounts Payable Manager RoleWe are seeking an experienced Accounts Payable Manager to join our team at Robert Walters. The successful candidate will be responsible for handling the payment process and AP documentation, processing daily operations, and coordinating with vendors to submit original invoices within timelines.Key Responsibilities:Payment Process...
-
Operations Manager
7 months ago
Doha, Qatar Megatan Full time**Operations Manager - Operations and Team Management** As the Operations Manager of Alasmi Enterprises, you will be instrumental in managing our operations across all brands, including Megatan wellness hub, Arabian Bronze tanning lotions, and Zorka message Chamber. Your leadership will ensure operational excellence, team management, and the scalability of...
-
Operations Manager
5 months ago
Doha, Qatar Evolve Business Services Full time**Responsibilities**: - Develop and implement strategic operational plans to support company growth. - Oversee day-to-day operations, project management, and resource allocation. - Establish operational policies, procedures, and standards for consistency and compliance. - Identify and implement process improvements and automation solutions. - Collaborate...
-
Operations Manager
1 month ago
Doha, Baladīyat ad Dawḩah, Qatar شركة SOSi Full timeJob Title: Operation ManagerCompany: شركة SOSiWe are seeking an experienced Operation Manager to join our team in Qatar. The successful candidate will be responsible for overseeing the day-to-day operations of our Country Operations, ensuring efficient use of resources and adherence to financial targets.Key Responsibilities:Client Relations: Develop and...
-
Senior Operations Manager
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Precision Hire Solution Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Operations Manager to join our team at Precision Hire Solution. As a key member of our operations team, you will be responsible for managing day-to-day operations and ensuring the smooth execution of VIP events.Key Responsibilities:Event Management: Oversee the planning and execution of...
-
Operations Manager
5 months ago
Doha, Qatar B Health Services Full time**Job Summary** - Design, implement, and optimize operational processes to improve efficiency, quality, and overall performance. - Supervise and lead a team of employees, providing guidance, training, and performance evaluations. - Allocate resources appropriately to meet operational goals and ensure smooth workflow. - Assist in the development of budgets...
-
Offshore Operations Manager
2 months ago
Doha, Baladīyat ad Dawḩah, Qatar Energy Jobline Full timeOffshore Operations Manager ========================= **Key Responsibilities:** * Develop and implement offshore strategies to ensure efficient operations and maximize production. * Coordinate with the FPSO management team to allocate tasks and responsibilities. * Ensure timely delivery of RFSU/SH and handover to CPY. * Harmonize and simplify daily working...