Senior Reservations Officer

**TASKS, DUTIES AND RESPONSIBILITIES** MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION Greets guests over the phone in a friendly, courteous manner - Records reservation information accurately; identifies and records group and transient business codes - Informs other departments of VIP arrivals - Identifies commissionable reservations and secures required...

We at Discover Qatar and Qatar Airways Holidays aim to create and deliver unique and unforgettable experiences of Qatar served up through exclusive offerings, a constant focus on quality and always with a customer-first approach. As a Senior Reservations Agent, you will assist in processing and confirming bookings/reservations of tourism arrangements for...

**About the Role** We are currently recruiting for a Reservations Officer based in Doha, Qatar. You will be responsible to lead the Discover Qatar reservations team, provide seamless operations and excellent services to clients (B2B and B2C) and also to promote Qatar as a premium tourism destination. To enhance the customer service experience through...

Summary Are you an exceptional individual with a passion for delivering outstanding guest experiences? We are currently seeking a remarkable Guest Services Officer to join our team in the Reservation Department at Park Hyatt Doha. As a Guest Services Officer, you will play a crucial role in assisting the Reservations team while collaborating closely with...

We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. Reservation Agent Responsibilities: - Assisting and advising customers who may be choosing from...

Any additional languages relevant to the Contact Centre business are an advantage. - Good knowledge of world Geography and knowledge of airline reservations and ticketing processes and systems will be a strong asset - Bachelor's degree - Minimum 1-year experience - Excelient written and spoken English - Residing in Qatar - Must have a valid QID - Must join...

We are hiring Senior Reservation Agents for a leading client in Qatar for 3 month contract: - You will be assisting in encoding and confirming reservations of tourism arrangements for customers travelling to Qatar (transfers, tours, tourism activities and accommodation). - Provide feedback regarding system/procedure enhancements about the reservation, B2C...

Summary At Park Hyatt Doha, we focus on our brand promise of delivering Luxury is Personal by offering challenging and rewarding careers that are more than just your typical job. Our values of **Wellbeing, Inclusion, Respect, Empathy, Integrity,** **and **Experimentation** are the core of what we do. Our family atmosphere is what keeps our colleagues highly...

As Reservations Officer you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue...

Mandarin Oriental Hotel Group is a renowned owner and operator of luxury hotels, resorts, and residences in prime destinations worldwide.Recognized for creating unique properties through distinctive design and a strong sense of place, the Group provides 21st-century luxury with oriental charm.Mandarin Oriental, Doha is an intimate urban retreat blending...

Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. **Job...

Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. **Job...

As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue...

As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property, confirming room bookings, day-use bookings, and adventure park bookings. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high...

We at Discover Qatar aim to create and deliver unique and unforgettable experiences of Qatar served up through exclusive offerings, a constant focus on quality and always with a customer-first approach. To achieve our ambition we need you to share your skills and fresh ideas, this includes: Lead the DQ reservations team, provide seamless operations and...

**Key Responsibilities**: - Provide accurate information about room availability and rates. - Process and confirm guest reservations. - Update and maintain the reservation system. - Address guest inquiries and resolve any issues related to bookings. **Requirements**: - Prior experience in reservations or front office roles. - Fluent in English - Strong...

As Reservations Supervisor you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue...

We are hiring Senior Reservation & Ticketing Agents for a leading client in Qatar for a 3 month contract: As Senior Ticketing Agent with Doha Sales, your core responsibilities include creating reservations, quoting fares and issuing of tickets. You will serve customers professionally through telephone or in person to achieve customer satisfaction and...

**Key Job Responsibilities**: - Process bookings according to the guest’s different needs and financial budget. - Respond to inquiries and grievances from guests in a prompt, courteous manner, and ensure to report the complaint/s to the head of department of any feedback received. - Provide effective and user-friendly guest service by engaging with all...

You will assist in the effective operation of the reservations department, to meet the business goals of the hotel, according to instructions given by the Reservation Manager. You will manage incoming reservation requests in order to avoid a back log, ensure daily trace reports/follow up systems are being used effectively and maintain effective office...