Client Advisor

7 days ago

Doha, Qatar Chalhoub Group Full time

**INSPIRE | EXHILARATE | DELIGHT**

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

**What you'll be doing**

At Chalhoub we express the exceptional Working as a Client Advisor you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store.

**Key Responsibilities**:

- Represent the brand by communicating its values and philosophy thouthrough activities and interactions with customers and other team members
- Promote the Group’s loyalty program (MUSE) and increase enrolment rate and new customer acquisition
- Build and maintain guest experience standards in order to build strong loyalty.
- Ensure efficient collection of customer data in adherence to the marketing team.
- Collect data on customer behaviour, top sellers, and slow movers to support business reviews.
- Maintain and understand customer purchasing patterns and behaviours, and utilize this database to engage and build strong relationships with customers to encourage future selling opportunities
- Stay up to date with the latest fashion trends, social media campaigns, products and competitors, brand’s different online (website, app and social media) offerings and activities and promote them to customers
- Participate in the brand’s events and support with in-store marketing events and activations.
- Achieve individual and collective sales targets and ensure all sales and operational policies and procedures are followed and maintained.
- Customer Centricity
- Executing and promoting exceptional customer service and relations in stores and customer home visits
- Attend to customer needs, sales, special order and repairs.
- Support in-store customer experience.
- Communicating with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpass customers’ expectations.
- Use clienteling techniques, omnichannel approach and tools to connect virtually with customers, build a one-on-one relationship based on trust and human touch and drive loyalty. Such techniques and tools include messaging, (virtual) shopping appointments, etc.
- Operational Excellence
- Prepare and process e-commerce orders’ fulfilment from the store within the set SLAs in terms of time and quality.
- Demonstrate a strong understanding and leverage available technology tools when available to support customer experience in and outside of the store (Clienteling app, CRM, OMS, etc.)
- Maintain all operating standards as per the brand’s VM guidelines and SOP’s.
- Provide feedback on store functionality

**What you'll need to succeed**
- Strong English communication skills

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

**We Invite All Applic

  • Client Advisor

    2 weeks ago

    Doha, Qatar Burberry Full time

    **Client Advisor**: - Department: RETAIL OFFLINE- City: Doha- Location: QA**INTRODUCTION**: At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded...

  • Client Advisor

    3 weeks ago

    Doha, Qatar Burberry Full time

    At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment...

  • Client Advisor

    2 weeks ago

    Doha, Qatar Louis Vuitton Malletier Full time

    Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and...

  • Client Advisor

    2 weeks ago

    Doha, Qatar Louis Vuitton Full time

    **Poste**: Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your...

  • Client Advisor

    1 week ago

    Doha, Qatar LVMH Full time

    **Poste** Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your...

  • Active Lifestyle Client Advisor

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Customer Success SpecialistAs a Senior Client Advisor at lxbfYeaa, you will be responsible for delivering exceptional customer experiences and driving sales growth. With a strong background in luxury retail and a passion for wellness, you will leverage your skills to develop and maintain relationships with clients.You will work closely with the sales team to...

  • Expert Client Advisor Men's and Women's Ready to

    3 weeks ago

    Doha, Qatar Louis Vuitton Malletier Full time

    Louis Vuitton is seeking for client focused professionals accros the Middle East zone with an expertise in Men's and Women's Ready-To-Wear. We specifically seek management experience with a proven track record of cultivating and growing successful client relationships and business within the luxury retail segment. With a focused and entrepreneurial mindset,...

  • Expert Client Advisor Men's and Women's Ready to

    2 weeks ago

    Doha, Qatar Louis Vuitton Full time

    **Poste**: Louis Vuitton is seeking for client focused professionals accros the Middle East zone with an expertise in Men's and Women's Ready-To-Wear. We specifically seek management experience with a proven track record of cultivating and growing successful client relationships and business within the luxury retail segment. With a focused and...

  • Expert Client Advisor Watches

    3 weeks ago

    Doha, Qatar Louis Vuitton Malletier Full time

    Louis Vuitton is seeking for client focused professionals accros the Middle East zone with an expertise in Watches & Jewelry. We specifically seek management experience with a proven track record of cultivating and growing successful client relationships and business within the luxury retail segment. With a focused and entrepreneurial mindset, you will be...

  • Expert Client Advisor Watches

    2 weeks ago

    Doha, Qatar Louis Vuitton Full time

    **Poste**: Louis Vuitton is seeking for client focused professionals accros the Middle East zone with an expertise in Watches & Jewelry. We specifically seek management experience with a proven track record of cultivating and growing successful client relationships and business within the luxury retail segment. With a focused and entrepreneurial mindset,...

  • Property Advisor

    3 weeks ago

    Doha, Qatar Amana Trust Real Estate Full time

    A Property Advisor is **responsible for looking after the property sales or leasing process for a company**. This includes tasks such as setting up and maintaining show homes, handling enquiries from potential buyers. **Property Advisor Responsibilities**: - Assist clients to make decisions on property purchasing / Renting. - Finding clients in need of...

  • Beauty Advisor

    2 weeks ago

    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring Beauty Advisor to work under our reputed client in Qatar. **Minimum requirements**: - Bachelor's degree holder - At least 2 years experience in niche brands - Background in skin Care, beauty, make-up & hair care - Bilingual preferred (English & Arabic) - Locally available with a valid QID/ NOC **Interested applicants**:forward the CV's...

  • Beauty Advisors

    2 weeks ago

    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring Beauty Advisors to work under our reputed client in Qatar. **Qualifications**: - Minimum 2 years of experience in niche brands - Experience in skin care, beauty, make up, hair care and perfumes - Should be able to deal with VIP's and high end profile customers - Qatar ID with NOC is preferred, Visa holders are accepted as well - Acknowledged...

  • Beauty Advisor

    2 weeks ago

    Doha, Qatar B Holding Full time

    We are hiring for Beauty Advisor - Chanel Brand ! - Experience in luxury cosmetics brands (as Chanel, Dior, L'Oréal..) min 5 years - Female/ Arabic speaking - Great communication & sales skills - Transferable visa with valid QID We are looking for a knowledgeable beauty advisor to assist our clients with meeting their skincare needs by giving product...

  • commissioning technical advisor boilers

    4 days ago

    Doha, Baladīyat ad Dawḩah, Qatar New International Technology Co WLL Full time

    DESCRIPTIONGenerally, the Client is responsible for all projects overall site activities, construction, and commissioning; the Advisor offers technical advice.Commissioning activities foreseen:Loop check and functional checkMechanical check (external and internal) in big boiler blockPiping mechanical checkInstrument installation checkBurner setup and...

  • Real Estate Advisor

    7 days ago

    Doha, Qatar Steps Real Estate Full time

    **Role Description**: Steps Real Estate Qatar is seeking a full-time, on-site Real Estate advisor to join our team. The Real Estate Sales Advisor will be responsible for: - Assisting clients in all aspects of the sales process, including advising clients on suitable properties, answering client inquiries, and arranging property viewings - Maintaining and...

  • Financial Advisor

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Position Overview:Join our Financial and Consulting Advisory Company as a Corporate Financial Advisor.Attract corporate clients and provide expert financial advice and consulting services.Build strong relationships with potential clients and understand their financial needs.Offer tailored solutions to help clients achieve their business...

  • Legal Advisor

    2 weeks ago

    Doha, Qatar Candidzone Full time

    We are hiring a Legal Advisor for one of our clients in Doha. **Requirements**: - Minimum 15+ years of experience - Qualification: Law degree, Master’s degree is a plus - Age: 40+ years old - Must have Qatar drivers license - With a valid visa and QID - Residing in Qatar For interested and qualified applicants, please send your CV at: Whatsapp:...

  • Legal Advisor

    7 days ago

    Doha, Qatar Guardforce Security Services Full time

    **MAJOR RESPONSIBILITIES**: - The Legal Advisor will be responsible to ensure clients business transactions are in compliance with the law. - Advise clients concerning business transactions, claim liability, advisability of prosecuting or defending lawsuits, or legal rights and obligations. - Provide, required guidance on corporate governance issues &...

  • Beauty Advisor

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Abroad Work Full time

    We are looking for a highly skilled Beauty Advisor - Customer Service Expert to join our team at Abroad Work.About the Role:We are seeking an experienced beauty advisor who can provide exceptional customer service and sell beauty and skincare products.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment,...