Baggage Training and Compliance Coordinator

2 days ago


Doha, Qatar Qatar Airways Full time

About Role:
In this role, you will be responsible to train and mentor the Baggage Team Grade 01 to 04. You will be required to conduct compliance checks and ensure reporting of non-compliances and implementation of corrective actions related to mentoring and training of Baggage staffs.

Accountabilities:
In your day to day operations you will be:

- Planning the schedules and conducting on the job training for Baggage operations staffs Grade 01 to 04.
- Participating in continuous evaluation and improvement programs for staff based on data and field operations.
- Conducting daily checks to monitor the compliance of staff and identify root cause/s for further discussion with line management.
- Performing random evaluation on staff performance and identify any non-compliance gaps.
- Delivering staff performance reports as per line management instructions and then conducting trainings related to the performance of staff as instructed by line management.
- Ensuring all baggage staffs from Grade 01 to 04 are gone through a Refresher training on the Baggage operations procedures once in a year.

Be part of an extraordinary story:
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

Qualifications

About You:

- Minimum of High School Qualification with 3 years of job-related experience.
- Sound understanding of the Baggage Operations and role of a Ground Handler.
- Be fluent in English communication.
- Excellent Interpersonal skills with the ability to interact, mentor and coach staff and representatives of multi-cultural ethnic backgrounds.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.


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