Training Officer
4 days ago
**Section**:
The Diplomatic Club
**Department**:
Personnel & General Services
**Qualification**:
Bachelors/ Masters Degree in HR/Training or any related discipline and well versed in MS Office Applications
**Experience**:
Should have 2- 4 years work experience in HR/Training field, preferably within hospitality industry, holds work experience in handling training
**Skills**:
- Job Related Competencies:_
- _Instructional Design_
- _Training Delivery_
- _Evaluating Learning Impact_
- _Managing Learning Programmes_
- _Planning & Organizing work resources_
- Core Competencies:_
- _
- _Building and developing relationships _
- _Conflict management _
- _Business Acumen_
- _Communication &Sociability_
- _Supervising People & Team Work_
- _Judgment& Decision Making_
- _Action Oriented & Drive for results_
- _Ability to work under Pressure_
- _General managerial competencies (planning, delegation, control, administrative management)_
- _Managing employee motivation_
- _Plan and execute Training calendar, ensure timely delivery, maintaining the quality & meeting learning outcomes_
- _Collaborate with Department managers and other managers to create learning curriculum that meets the needs of each department and their members._
- _Design, develop, and produce training materials (e.g., training modules, facilitator/participant workbooks, manuals, job aids, games & other interventions)_
- _To ensure effectiveness of training programme, conducts follow up sessions & review._
- _Evaluate training scores; prepare reports, appropriate documentation & review._
- _Training Feedback analysis & Interpretation_
- _Conduct New Hire Orientations & liaises with respective internal department training coordinators to ensure departmental orientation._
- _Verify Cross Trainings, On the Job trainings & Other Functional Trainings that are conducting in the Club_
- _Prepare Cost-effective programmes to support & align with the Management’s Employee Development strategies_
- _Keep up to date with developments in training by reading relevant journals, attending meetings and relevant courses._ _Research and develop on the materials required for training._
- _Ensure Maximum Guest Satisfaction by inculcating Excellent Customer Service, Etiquettes & consistent Motivation._
- _To participate in any Training & Development sessions as recommended by senior supervisors._
- _Perform Other Duties as assigned by the Director of Personnel & General services_
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