Service Improvement Senior Manager

The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization based in Boston, Massachusetts, USA. For 30 years, IHI has used improvement science to advance and sustain better outcomes in health and health systems across the world. IHI brings awareness of safety and quality to millions, catalyzes learning and the systematic...

The primary responsibilities of the **Senior Manager Service Control**: As a Process Owner, this role is responsible for: - Sponsoring, designing and change-managing the process and its metrics - Defining the process strategy - Assisting with process design - Ensuring that appropriate process documentation is available and current - Defining appropriate...

About the role Responsible for the managing and developing strategies for CI&T areas as per the assigned portfolio. Analysing and Developing strong strategy and interfacing with senior management to ensure the best value for the company in line with its strategic, financial and operational requirements. Managing a team of specialists, the Manager CI&T will...

About the Role: At Hamad International Airport, we believe that success starts with exceptional people. We are on keen on finding the right personnel who will be responsible to provide excellent Customer service and Terminal operation training as well as conduct customer service and operational improvement campaigns besides maintaining a customer centric...

Category: Quality/Inspection Industry: Oil & Gas City/Country: Doha, Qatar Location: Qatar **Position**:Senior Continuous Improvement (CI) Coach** **Location **:Doha, Qatar **Duration **:12 months **Work Status **:Resident, Single **Key Responsibilities**: - Responsible for the delivery of complex business improvement activities. Role models the...

About the role The Lean team is dedicated to identify, lead and deliver Lean Six Sigma projects and trainings as part of the Continuous Improvement and Transformation journey. These projects achieve operational efficiency and transformational change with visible benefits, thereby supporting QR Group’s strategic transformation, continuous improvement. You...

Position : Service Design Manager Contract : Permanent / Full Time Client : Government Job Responsibilities: - Lead the development of new or improved services that meet the needs of customers and stakeholders - Work with cross‐functional teams to gather requirements, design solutions, and implement changes - Ensure that services are aligned with the...

About the role Below are some of the key accountabilities: - Orchestrate and lead the continuous strategic planning, monitoring, analysis and assessment of QR processes activities, the delivery of required performances and partner with internal and external stakeholders to ensure that QR goals and objectives are met - Provide critical thinking and...

As a Senior Manager Catering Services, you will be accountable for the 24/7 planning and delivery of all aspects of the Catering Services operation worldwide. You will be working across the organization to deliver all aspects of the on-board service requirement, ensuring that all flights depart on time and with the correct specification of catering, bars and...

**About the role** You will be responsible to support the continuous improvement and transformation process within the organization by identifying performance gaps and areas of improvement, and developing and implementing improvement initiatives that deliver business outcomes. Utilize various methods of performance measurement, data analysis, root cause...

A- Posted by - Adnan Latheef- RecruiterWe are looking for a **Senior Manager GTB Service and Client Implementation **for a permanent role with a prestigious financial institution in Doha, Qatar. The incumbent will manage Corporate Customer experience, overseeing onboarding, implementation, technical integration, and post-sales support for transaction...

The primary responsibility of the Senior Workplace Services Engineer - Provide onsite IT support for clients and users. - Be responsible for resolving or escalating customer reported Incidents and Service Requests assigned to the Workplace Services team. - Create, document, and review work instructions to help deal with similar incidents and requests. - Take...

**Company Description** A luxury hospitality operator for modern travelers, Minor Hotels, connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, our...

Brunel is a global provider of flexible workforce solutions and expertise, connecting specialists with clients across the globe. We deliver innovative services like Recruitment (people, talent, and training), Logistics (global mobility and travel), Technical Services (project support and setup) and Consultancy to our clients both globally and...

About the role: Execution of continuous process improvement across QAS Cargo functions. Support departments in QAS Cargo through process mapping and root cause analysis. Leads process improvement projects in order to implement improvement initiatives which enhances business operations. Leads innovation projects and actively scouts for industry trends and...

As the Airline Services Operations Manager for QACC (Qatar Aircraft Catering Company), you would be responsible to control the day to day running of the department, be accountable for the management of the department in relation to cost control, resource planning, operational change management and reporting of KPI’s and ensuring that the department remains...

**About the role**: Accountable for the 24/7 planning and delivery of all aspects of the Catering Services operation worldwide. Works across the organization to deliver all aspects of the on-board service requirement, ensuring that all flights departs on time and with the correct specification of catering, bars and dry stores. Leads, manages and develops the...

**About the role**: We are currently recruiting for Senior Customer Services Officer for Customer Contact Centre in Doha and Ahmedabad. The role is responsible to manage service quality, service levels and revenue generation through teams by adhering to redefined set standards. Develop, manage, coordinate, and implement policies and procedures through close...

About the role - Manage the assigned QAS passenger services sections includes but not limited to (Check In, Boarding/VIP/QROC/PDA/INAD/ PRM/ Porterage /lost & found / Baggage ) operations and oversee the operational and administrative requirements in order to deliver high standard of service to QAS Customers consistently. - Seek and capitalize on...

The Senior Manager - Commercial Excellence is responsible for embedding commercial excellence & international best practices to increase sales and sustained profit, through demonstrably lifting performance and standardizing the business approach in commercial competence, performance, product development & solutions, and customer service. Lead development of...