Government Relation Executive

4 days ago

Doha, Qatar RAFFLES Full time

**Primary Responsibilities**:

- Ensure that hotel abides to all laws related to Ministry of Labor, Immigration, Civil Defense, Qatar Tourism Authority, Ministry of Interiors, Qatar Chamber, Medical Commission and other legal requirements
- Consistently offer professional, friendly and engaging service
- Maintain a good working relationship with government and immigration representatives
- Secure all visa permits and resident licenses; following government administration guidelines as stipulated by law
- Stay current on information relating to local law and changes in law regarding visas
- Ensure proper invoicing for all visas, filing and the cancellation of no-show visas
- Ensure the visas of terminated or resigned Colleagues are cancelled and ensure their exit or legal stay in the country
- Work closely with the Human Resources office and assist on assigned projects as required
- Follow departmental policies and procedures
- Follow all safety policies
- Other duties as assigned

**General Responsibilities**
- To ensure that every Colleague always has an up to date legal residence compliances and that all licenses in the hotel are updated.
- Attends meetings as scheduled.
- Participate actively in company initiated associate activities.
- Adheres to specific hygiene and personal appearance standards of the Hotel.
- Reports to work on time as scheduled. Adheres to the set procedures for attendance and timekeeping.
- Familiarizes oneself and adheres to the provisions outlined in the Employee’s Handbook, Disciplinary Code and Rules and Regulations.

**Other Duties**

Assimilate into The Raffles & Fairmont culture through understanding, supporting and participating in all elements. Demonstrate working knowledge of the service standards.

Regular attendance in conformance with the standards, which may be established Accor from time to time, is essential to the successful performance of this position.

**Specific Job Knowledge, Skill and Ability**

The Government Relations Manager must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable adjustments.
- Excellent written and verbal communication skills
- Ability to effectively deal with a variety of audience, some of whom will require high levels of patience, tact and diplomacy.
- Strong computer literacy including knowledge of Windows XP and Microsoft Office Suite of products including Word

**Minimum Competencies**
- Working knowledge of Qatari culture, customs and laws
- Fluent in speaking, reading, and writing of Arabic and also English speaking.
- Excellent verbal and written communication skills;
- Organizational and planning skills, including ability to prioritize work, handle multiple tasks simultaneously, set goals and enforce deadlines, while maintaining flexibility to reassess and prioritize goals;
- Ability to function competently in a team environment;
- Ability to take initiative, reasoning and problem-solving skills;
- Working knowledge of Qatar Foundations
- Multi-lingual

**To be fully conversant with**:

- To be fully conversant with:

- Hotel fire procedures
- Hotel security procedures
- Hotel Health and Safety policy and procedures
- Hotel facilities and attractions
- Hotel standards of operation and departmental procedures
- Accor Grooming of Luxury and Appearance guidelines
- Accor values and its corresponding strategies
- Methods of accepted payment of the company
- Short
- and long-term company marketing promotions
- Hotel Evacuation Policy in case of an Emergency.

**Confidentially**

Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.
- Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

**Talent & Culture**

The hotel reserves the right to revise all job descriptions from time to time as business needs demand. Other duties may be assigned as and when necessary. The above-mentioned job description attempts to outline key aspects of the role however, does not limit its right to assign other duties to an employee in this position. This job description does not constitute a written or implied contract of employment.

I commit to the above requirements of my position and will strive to demonstrate Our Values in my daily work and confirm I am able to perform the essential function of the role as identified.

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