Customer Experience Analyst

The Lead Customer Experience Reporting Analyst role is a customer research and analysis expert for Customer Experience to provide end-to-end management of all customer data as well as to develop and design underlying data structures to enable automated performance reporting across all service lines of Customer Experience. You will also be responsible to...

We are currently looking for a Customer Experience Analyst to join our team in Doha, Qatar. You will be responsible for the reporting and analysis needs of the Customer Experience department. This will include the development of scalable and drillable reports, visual analytic suites, ad-hoc analysis and in-depth analysis at the channel/region/market/segment...

**About the role** As a Planning Analyst, you will be supporting the Planning & Business Solutions Department to assist the department in defining business requirements and ensure robust co-ordination when creating specific functional reports, providing analysis on gap analysis for current and future projects. You will provide assistance and co-operation...

**We are looking to hire a qualified Fraud Risk Analyst to join our dynamic team.** - Prevent and detect potential fraud across all payment channels by reviewing customers’ accounts. - Monitor debit card fraud alerts daily and take necessary action to protect customers and the bank. - Provide support to the Operational and Business units of the...

The Systems and Projects Specialist is responsible to execute and monitor project work plan for projects and systems across the Customer Experience - Cabin Services Division, as per the agreed business plan and timelines to ensure full adherence to requested functionality, timely implementation of systems and completion of projects. In addition to the...

Analyst roles - Min. 5 years of experience Entails evaluating an organization's processes, systems, and data to identify areas for improvement, efficiency enhancement, gather and analyse information, create reports, and collaborate with stakeholders to facilitate informed business choices and drive successful project outcomes. Ability to...

**Business Analyst Responsibilities**: - Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. - Staying up-to-date on with the trends in the hospitality industry in Qatar and around the region. - Conducting meetings and presentations to share ideas and findings. - Documenting...

**We are looking to hire a qualified Manpower Planning Analyst to join our dynamic team.** - Maintain the organizational structure of the company by on-time updating of occupancy and vacancy resulting from hiring, termination, resignation, transfer, and promotion to ensure generation of accurate report. - The Incumbent will be responsible to maintain...

We are looking for a **Business Analyst** - Evaluating business processes and make recommendations for improvement based on industry trends, ISO 20000 and professional business knowledge. - Improve training and operational procedures within business to increase efficiency and productivity - Work directly with clients to understand the individual needs of the...

Role: - Business Analyst - Doha, Qatar (onsite) for a Long-term contract opportunity (Secondment through Mekdam) with our Health Care client. **Qualifications**: - Overall 7-10 years’ experience in similar position - Excellent communication skills (oral & written) - English & Arabic written and speaking - Excellent Business Analysis experience - BS in...

**Job Title**:Business Analyst** We are hiring for the position of **Business Analyst** in the field of Software Development. Applicants should have knowledge in the following: - Experience in doing Business analysis of Software development project. - Experience in manual testing of Websites and Mobile Applications. Automated testing is a Plus, but not...

**Role - Business Analyst - Qatar (onsite) for a Long-term contract opportunity with Qatar base Infrastructure company** **QUALIFICATION/ EDUCATION** - BSc in Computer Science or Related - CBAP/ PBA/ Agile certifications/ equivalent knowledge is a preferred - Knowledge and experience in RPA, AI, and digital transformation areas preferred. EXPERIENCE - 7+...

We are looking for a Customer Experience Specialist to join a Dance, Music and Arts training and Events Facility. The Customer Experience Specialist (CX Specialist) develops and implements sales strategy, new business/membership/client development, retention of clients/members, negotiation of contracts, and identification of entrepreneurial enterprises...

We are hiring Business Analyst for an IT Consulting company in Qatar. **Minimum requirements**: - BS in Computers Science or Related - 5-10 years’ experience in similar position - Bilingual - English & Arabic written and speaking - Work visa under Secondment, Freelance - Can join immediately Interested applicants: forward the CV's through WhatsApp at...

**Financial Analyst Responsibilities**: - Analyzing financial data. - Researching macroeconomic and microeconomic conditions. - Preparing accounting and other required reports and projections based on the analysis performed. - Evaluating capital expenditures and asset depreciation. - Establishing and evaluating records, statements, and profit plans. -...

**Financial Analyst Responsibilities**: - Analyzing financial data. - Researching macroeconomic and microeconomic conditions. - Preparing accounting and other required reports and projections based on the analysis performed. - Evaluating capital expenditures and asset depreciation. - Establishing and evaluating records, statements, and profit plans. -...

Must have relevant experience as Threat & Risk Analyst Must have valid QID **Job Type**: Temporary Contract length: 6 months **Experience**: - Threat & Risk Analyst: 7 years (preferred) License/Certification: - QID (preferred)

Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs. Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and Financial Services, Travel,...

**About the role**: We are currently recruiting for Senior Customer Services Officer for Customer Contact Centre in Doha and Ahmedabad. The role is responsible to manage service quality, service levels and revenue generation through teams by adhering to redefined set standards. Develop, manage, coordinate, and implement policies and procedures through close...

**Experience**: - Business Analyst: 5 years (required)