Customer Experience
4 weeks ago
The Systems and Projects Specialist is responsible to execute and monitor project work plan for projects and systems across the Customer Experience - Cabin Services Division, as per the agreed business plan and timelines to ensure full adherence to requested functionality, timely implementation of systems and completion of projects.
In addition to the above, other key responsibilities includes:
- Lead business requirements scoping sessions for IT projects across the department to achieve business objectives and propose appropriate automations to bring effectiveness and efficiency.
- Provide innovative solutions to upgrade existing system features and execute project work plans as suggested by the management to ensure that the system is functional as per business needs.
- Plan and review functionality of various Cabin Services systems and conduct performance analysis to ensure data accuracy and reliability.
- Plan and execute User Acceptance Testing(UATs) of the system as agreed in functional specification document.
- Maintain and foster a cordial relationship with IT management, managers and stakeholders from internal/external departments in order to ensure system related activities are executed seamlessly.
**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
**Qualifications**:
Take your next step with us and join our Customer Experience Planning and Business Solutions Team.
In order to be successful in this role you will have:
- A bachelor’s degree or equivalent preferably in Information Technology, Computer Science, Project Management or Computer Engineering from a reputable university with at least 4 years of job-related experience in a large multinational organization.
- Relevant work experience as system developer, system management specialist, IT systems solutions analyst, or similar job accountabilities.
- Expertise in project management tools.
- Proficient knowledge in Microsoft Excel, Word, Power Point etc.
- Good command of English language and Business Communication.
- Willingness to relocate to Doha, Qatar.
**About Qatar Airways Group**
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
**How to apply
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