Training Officer

2 weeks ago

Doha, Qatar People Dynamics Full time

Planning, coordinating, organizing, and administering learning & development activities, in-house, local, overseas, and e-learning training programs to ensure proper provision of training and development to our client’s staff as per identified training needs and in line with the standards and policies of the Learning & Development Section.
- Assist in assessing training needs submitted by different departments and identify the most appropriate means for fulfilling these needs.
- Assist supervisor in planning, developing, and implementing yearly training calendar.
- Participate in providing professional advice and guidance to internal customers on identification and assessment of training needs.
- Perform evaluation process of training programs and participants to assess the effectiveness of programs provided and maintain related data
- Communicate effectively with other Departments and external agencies to support the smooth provision of training services.
- Assist in maintaining records of scholarship and sponsorship trainees, coordinating communications and follow-ups with Qatar Energy, and performing necessary logistics related to University/college study such as processing allowances for students, payments to Qatar Energy, etc.
- Participate in preparing yearly department budgets and report cost and budget-related figures for L&D activities that accurately represent anticipated implementation costs to enable accurate business planning and cost management.
- Ensure that all Departmental reports are prepared timely and accurately and meet our client’s requirements, policies, and quality standards.
- Provide data and prepare reports as required to ensure that Management has the relevant information needed to support decision-making.
- Ensure training records of all employees are maintained and updated regularly.
- Assist in Audit activities
- Prepare scope of work based on yearly training calendar to support tender process inviting bidders for delivering non-technical training programs, issue response for queries received from bidders, and complete technical evaluation for the proposal received.
- Assist in developing and implementing new initiatives for staff development to support the ongoing process of learning and development provision and standards.

**Minimum Qualifications**:

- Bachelor’s degree in administration from a reputable university.
- Train the Trainer Professional preferred

**Minimum Experience**:

- 8 years of experience in a similar role

**Job-Specific Skills (Generic / Technical)**:

- Very good knowledge of training coordination and administration functions with strong and demonstrated experience in training needs identification and assessment.
- Very good customer service orientation
- Ability to work in a team environment and sometimes independently with mínimal supervision as the task may be from time to time.
- Very good conflict management, facilitation, and resolution skills
- Very good use of the English (must) and Arabic language (preferred)
- Very good relationship-building skills
- Extensive skill handling personnel from a multicultural work environment
- Very good verbal and written communication and presentation skills
- Ability to scan the external environment and to understand the impact on the business.
- Very good decision-making and problem-solving skills
- Good understanding of Qatar and GCC culture and working environment.

Pay: QAR1.00 per month

License/Certification:

- Train the Trainer certification (required)

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