Copy of Senior HRms and Mis Officer

2 weeks ago


Doha, Qatar Qatar National Bank Full time

Role Summary
- Key contributor to planning and testing system upgrades and changes and the creation of standard and/or specialized MIS HR reports.
- Supports payroll, compensation and benefits, recruitment, salary administration, and the provision of statistical data and reports
- Maintain and monitor HC Budget, Business Plans, HC Projects update and follow-up and manage IPMD/system parameters.

Role Description

Essential Duties & Responsibilities by Dimensions:
A. Shareholder & Financial:

- Key contributor to the development and implementation of HRMS system and the analysis of business requirements.
- Plays key role in HRMS system improvements/ enhancements/ upgrades in coordination with IT & HC.
- Provides inputs in setting the budgets for HRMS and other electronic HR systems including system and software investment costs, licensing and system maintenance fees, upgrades/enhancements, system training.
- Prepares and provides relevant MIS reports covering Key Performance Indicators (KPIs) for performance monitoring of HR Dept.
- Maintains Monthly, Quarterly, and Annual Business Plan updates for HC projects.
- Assists in monitoring the HR budget in line with QNB budgetary control practices. Prepares regular HR Budget utilization MIS reports.

B. Customer (Internal & External):

- Maintains and updates the database on Organization structure and positions, using the QNB hierarchy and on a need basis corrects reporting lines and levels.
- Ensures staff and management requests with regards to HRMS system issues are attended to and are timely and accurately processed.
- Provide timely and accurate information to the external and internal auditors and the compliance function, as and when required.
- Actively participate in the development and implementation of other electronic HR processes such as OLM, i-Recruitment etc.
- Assists in the uploading of Divisional Business Plans on IPMD and updates progress on monthly basis.
- Provides accurate and timely HR MIS reports requested by business.
- At the instruction of the Head of HRMs & MIS works with IT dept to coordinate and monitor system development requests.

C. Internal (Processes, Products, Regulatory):

- Maintains accuracy, consistency & security of information within the HR systems; reports process failure errors in order to ensure efficient and smooth human resources processes.
- Compiles statistical information and prepares reports related to manpower, turnover, payroll, recruiting, position classification, compensation, training, promotions history, position history, exit.
- Provides assistance with HRIS network maintenance by adding or deleting users and retaining system security.
- Serves as a functional and reporting expert to the HR Dept in matters relating to the HRMS system and data integrity, solving systems-related problems and recommneds necessary system changes.
- Key contributor to the HR Dept automation projects by providing systems, administrative and research support.
- Ensures data integrity and accurate MIS reporting
- Provides inputs in the analysis and resolution of system problems, ensuring smooth implementation of updated versions, testing of changes, current documentation and assists in systems training for HR staff members.
- Ensures security of the HRMS and MIS systems and data protection requirements are complied with and monitored.
- Leads the technical analysis and issue resolution of HRIS system problem and data issues.
- Contributes to the design, planning, documentation, and implementation of process optimization.
- Reports violation of HR systems access to ensure data integrity and accuracy across various HR systems
- Supports the QNB Intranet portal (posts, updates and maintains HR content).
- Prepares progress reports against the HR Dashboard and HR KPIs.
- Supervises the preparation of HR MIS reports for Group divisions and depts.
- Assists in monitoring HR Projects and prepares project progress reports.
- Updates the IPMD system and ensures system functionality, stability, hierarchy and reporting accuracy.
- Assists the Head of HRMS to upload the IPMD PLB Matrices on an annual basis
- Prepares and distributes IPMD progress reports (Mid and End Yr)
- Maintains a log of HR staff access rights to the HR information system.
- Supports HR generalists and specialists with MIS and business planning data
- Assist in the mapping, standardization and automation of HR processes.
- Assists in the maintainance and operational efficieny of interfaces both intra
- and inter-HR systems

D. Learning & Knowledge:

- Good knowledge of MS Office tools including word processing, and spreadsheet software, together with knowledge of database fundamentals and strong knowledge and demonstrated use of HR systems
- Possess good knowledge on HRMS administration and related risks together with a good knowledge of operations and related controls.
- Identifies and acts to enhance professional development
- Good knowledge of principles/practices of co


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