Loyalty Partnership Officer
2 days ago
**About the role**
Qatar Airways are excited to be launching a new opportunity to join our
**Customer Engagement & Loyalty** department as a
**Loyalty Partnership Officer.**
As a Loyalty Partnership Officer, you will support Privilege Club program objectives by
**onboarding partner airlines** that add value to the brand whilst managing and developing existing partner relationships to drive revenue, member engagement, improved reporting and processes to enhance member experience and program growth.
**As part of your daily responsibilities, you will also**:
- Monitor and manage the onboarding process of new airline partners for the Privilege club program
- Facilitate the execution of contracts and other partner onboarding and management related documentation for the airline partnerships vertical
- Define and establish processes for accrual, redemption and benefits for Privilege Club members and members of partner airlines on QR and Partner services
- Conduct benchmarking exercises ensuring Privilege Club proposition is competitive & remains best in market Review partner contracts (legal documents), liaising with Legal and Contract Departments to ensure that the business is compliant and that all elements of the agreement are leveraged to benefit the business. Coordinate launch of new airline partners and benefits with internal stakeholders to achieve maximum publicity and exposure to drive member acquisition, retention, experience and engagement
- Support implementation, review and performance tracking of OneWorld initiatives to ensure seamless member experience across the Alliance
- Liaise with partners and internal teams to construct attractive campaigns that drive member engagement while supporting business objectives
- Conduct detailed analysis, reporting, accurate billing and settlement reconciliation for all airline partners
- Prepare reports outlining performance/opportunities of airline partners for leadership and partner meetings.
**Be part of an extraordinary story**
Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community and a world class airline.
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.
**Qualifications**:
**About You**
- High School Qualification / Vocational Qualification (Diploma or Equivalent) with Minimum of 4 years of job-related experience **OR **Bachelor's Degree or Equivalent with Minimum of 3 years of job-related experience
- Experience with Loyalty Programs managing airline partnerships or background in working with airline alliances teams
- Partnership Management experience
- Expertise in Product and Database Marketing
- Understanding of airline or other travel industries
- Excellent command of English language
- Strong attention to detail
- Experience in developing marketing campaigns
- Good communication and presentation skills
- Proficiency in Airline Reservations Systems
- Proficiency in MS Office software (Excel & PowerPoint)
**Preferred qualifications** (Not essential but good to have)
- Experience with Loyalty Program or working in an airline
- Report writing and analytical skills
- Skills in negotiation and sales
- Knowledge of additional languages is an advantage
**About Qatar Airways Group**
Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
**Application Guidelines
-
Loyalty Partnerships Support Officer
2 weeks ago
Doha, Qatar Qatar Airways Full timeAs a Loyalty Partnerships Support Officer, you will be responsible to work closely with the loyalty systems team & loyalty operations team to solve any partnerships related queries or complaints from members related to accruals or redemptions. Additionally, you will be responsible to support the business by handling the billing operations, performance...
-
Loyalty Partnership Specialist
5 days ago
Doha, Qatar Qatar Airways Full time**About the role** Qatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty department as a **Loyalty Non-Airline Partnership Specialist**. As a Loyalty Non-Airline Partnership Specialist, you will serve as primary lead for Non-Airline loyalty Partnerships (Financial, Travel, Retail and Lifestyle etc.) to grow...
-
Loyalty Airline Partnership Specialist
4 days ago
Doha, Qatar Qatar Airways Full time**About the role** Qatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty team as a **Loyalty Airline Partnership Specialist.** As a Loyalty Airline Partnership Specialist, you will serve as primary lead for Airline FFP Partnerships. You will formulate business plans seeking new airline partners as well as...
-
Senior Manager Loyalty
3 days ago
Doha, Qatar Qatar Airways Full timeAbout the role As a Senior Manager - Loyalty & Partnerships, you will be accountable and responsible to support the Loyalty team within QR Commercial Division by providing end-to-end support to review, analyse, draft and negotiate complex contracts related to loyalty partnerships including compliance with relevant laws and regulations, competition laws and...
-
Loyalty Systems Officer
2 days ago
Doha, Qatar Qatar Airways Full time**About the role** As a Loyalty Systems Officer, you will be responsible to work with the Loyalty & Digital Systems Lead Officer and Digital Loyalty Product Teams to document and maintain processes required to ensure a comprehensive Loyalty Management Systems and environment. Works closely to identify processes improvements for Loyalty Program Management...
-
Executive - Loyalty Program
5 days ago
Doha, Qatar Cybergenix Technologies QFZ LLC Full timeWe are looking for an experienced Loyalty Program Executive with a strong digital background to lead the strategic development and execution of a comprehensive loyalty program. **Key Responsibilities**: Concept Development: Design a customer loyalty program from scratch, focused on driving repeat business, improving customer satisfaction, and increasing...
-
Loyalty Activation Manager
2 days ago
Doha, Qatar Qatar Airways Full timeAbout the role As a Loyalty Activation Manager, you will be creating new loyalty activation features, redemption as well as accrual alternatives.es geared towards increasing the loyalty base and strengthen the Loyalty program. You will be responsible to build customer loyalty across customer journey on the website. Continuously working with the Loyalty team...
-
Partnership Marketing Officer
5 days ago
Doha, Qatar CANDIDZONE Technologies Full timeWe are hiring Partnership Marketing Officer to work under our reputed client in Qatar. **Minimum requirements**: - Bachelor's degree, preferably in Marketing, Communications, Advertising or equivalent - Affiliate and Metasearch marketing experience with strong understanding of the channel and industry - Experience at managing digital marketing budgets and...
-
Partnership Marketing Officer
3 days ago
Doha, Qatar Candidzone Full timeWe are hiring a Partnership Marketing Officer for one of our clients in Doha. **Requirements**: - Bachelor's degree, preferably in Marketing/Communications/Advertising or equivalent. - Excellent organization and time management skills. - Strong project management skills. - Proficient in Microsoft Office Applications. - Must have a valid QID and be able to...
-
Partnership Marketing Officer
4 days ago
Doha, Qatar Candidzone Full timePARTNERSHIP MARKETING OFFICER - Bachelor's degree, preferably in Marketing, Communications, Advertising or equivalent - Excellent organization and time management skills - Strong project management and organizational skills with the ability to juggle multiple projects simultaneously. - Affiliate and Metasearch marketing experience with strong understanding...
-
Community Partnership Officer
1 week ago
Doha, Qatar Petroplan Full timePetroplan are looking to hire an excellent Community Partnership Officer (MIC) to work for a major Oil and Gas company. **Job Summary**: Responsible for the planning, organizing and executing of all company approved visits to and communities related activities/events at (DKN / MIC / RLIC), and implementing the partnership programs between Doha and the...
-
Cargo Interline
1 week ago
Doha, Qatar Qatar Airways Full timeAbout the role The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we recently launched our VISION 2027 Roadmap as part of The Next...
-
Partnership Marketing Officer
1 week ago
Doha, Qatar People Dynamics Full time**Job Purpose**: The primary responsibilities of this role include forming and overseeing partnerships with affiliate and metasearch partners. The individual will work closely with the digital marketing teams at the head office, as well as regional and commercial teams, to develop acquisition strategies and campaign plans for the affiliate and metasearch...
-
Partnership Sales Manager
2 days ago
Doha, Qatar IWG Careers Full timePartnership Sales Manager. **Job Purpose** Growing our network is one of our Strategic priorities so Partner Sales is our biggest investment. Our Partner Sales Managers play a critical role in selling and developing business partnerships at local, and regional level across all countries. They are proactive and passionate, capable of creating their own sales...
-
Lead Cargo Interline
2 days ago
Doha, Qatar Qatar Airways Full time**About the role** With an extensive global network, highly-experienced staff and premium facilities, we offer a high-quality air freight service to our growing list of customers around the world. As the business expands, we are pleased to announce an incredibly exciting opportunity to join our **Cargo Commercial Team** in **Doha** as a **Lead Cargo...
-
Restaurant Business Development Manager
5 days ago
Doha, Qatar West Walk Full timeRestaurant Business Development Manager **Job Overview**:The Restaurant Business Development Manager leads our business expansion efforts and drive the growth of our restaurant brand. The role will be responsible for identifying new business opportunities, building strategic partnerships, and implementing innovative strategies to increase revenue and market...
-
Senior Sales Officer
6 days ago
Doha, Qatar Floward Full time**Job Title** Senior Sales Officer (CORPORATES & EVENTS) **Location & Workplace** **About Us** Founded in 2017, Floward is an online flowers and gifts company; we pride ourselves on creating a seamless experience for our clients and making sending flowers and gifts as enjoyable as receiving them. We source our flowers daily from the best growers and...
-
Marketing Officer
5 days ago
Doha, Qatar Qatar Airways Full timeQatar Airways (QR) have embarked on an exciting transformation journey to change how we interact with our customers. As part of this journey, we are now recruiting for the role of Marketing Officer - Africa. Based in Doha, Qatar, you will assist in the planning, development and execution of all marketing activities for Africa. You will be responsible for...
-
Chief Financial Officer
3 days ago
Doha, Qatar Charterhouse Full timeCharterhouse Middle East are currently working with a Qatar client, whom are in the process of looking to hire a Chief Financial Officer (CFO), to oversee all aspects of financial management, reporting and accounting-based functions at a holding level within the group. This role will take overall ownership of the entire finance department, spanning...
-
Asst. Front Office Manager
3 days ago
Doha, Qatar Plaza Inn Hotel Full timeAssisting the Operations Manager by ensuring a smooth running of the front office operations. - Trains his subordinates on the job, always motivates them, and sets a good example for them to follow. - Gives top priority to the hotel-privileged guests (regular, top producer, loyalty programs, etc..). - Updates same-day reservation data according to the...