Loyalty Partnership Officer

4 days ago

Doha, Qatar Qatar Airways Full time

**About the role**

Qatar Airways are excited to be launching a new opportunity to join our
**Customer Engagement & Loyalty** department as a
**Loyalty Partnership Officer.**

As a Loyalty Partnership Officer, you will support Privilege Club program objectives by
**onboarding partner airlines** that add value to the brand whilst managing and developing existing partner relationships to drive revenue, member engagement, improved reporting and processes to enhance member experience and program growth.

**As part of your daily responsibilities, you will also**:

- Monitor and manage the onboarding process of new airline partners for the Privilege club program
- Facilitate the execution of contracts and other partner onboarding and management related documentation for the airline partnerships vertical
- Define and establish processes for accrual, redemption and benefits for Privilege Club members and members of partner airlines on QR and Partner services
- Conduct benchmarking exercises ensuring Privilege Club proposition is competitive & remains best in market Review partner contracts (legal documents), liaising with Legal and Contract Departments to ensure that the business is compliant and that all elements of the agreement are leveraged to benefit the business. Coordinate launch of new airline partners and benefits with internal stakeholders to achieve maximum publicity and exposure to drive member acquisition, retention, experience and engagement
- Support implementation, review and performance tracking of OneWorld initiatives to ensure seamless member experience across the Alliance
- Liaise with partners and internal teams to construct attractive campaigns that drive member engagement while supporting business objectives
- Conduct detailed analysis, reporting, accurate billing and settlement reconciliation for all airline partners
- Prepare reports outlining performance/opportunities of airline partners for leadership and partner meetings.

**Be part of an extraordinary story**

Your skills. Your imagination. Your ambition. At Qatar Airways, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community and a world class airline.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
**About You**
- High School Qualification / Vocational Qualification (Diploma or Equivalent) with Minimum of 4 years of job-related experience **OR **Bachelor's Degree or Equivalent with Minimum of 3 years of job-related experience
- Experience with Loyalty Programs managing airline partnerships or background in working with airline alliances teams
- Partnership Management experience
- Expertise in Product and Database Marketing
- Understanding of airline or other travel industries
- Excellent command of English language
- Strong attention to detail
- Experience in developing marketing campaigns
- Good communication and presentation skills
- Proficiency in Airline Reservations Systems
- Proficiency in MS Office software (Excel & PowerPoint)

**Preferred qualifications** (Not essential but good to have)
- Experience with Loyalty Program or working in an airline
- Report writing and analytical skills
- Skills in negotiation and sales
- Knowledge of additional languages is an advantage

**About Qatar Airways Group**

Our story started with four aircrafts. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So, whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**Application Guidelines

  • Loyalty Partnerships Support Officer

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    As a Loyalty Partnerships Support Officer, you will be responsible to work closely with the loyalty systems team & loyalty operations team to solve any partnerships related queries or complaints from members related to accruals or redemptions. Additionally, you will be responsible to support the business by handling the billing operations, performance...

  • Loyalty Partnership Specialist

    7 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role** Qatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty department as a **Loyalty Non-Airline Partnership Specialist**. As a Loyalty Non-Airline Partnership Specialist, you will serve as primary lead for Non-Airline loyalty Partnerships (Financial, Travel, Retail and Lifestyle etc.) to grow...

  • Loyalty Airline Partnership Specialist

    6 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role** Qatar Airways are excited to be launching a new opportunity to join our Customer Engagement & Loyalty team as a **Loyalty Airline Partnership Specialist.** As a Loyalty Airline Partnership Specialist, you will serve as primary lead for Airline FFP Partnerships. You will formulate business plans seeking new airline partners as well as...

  • Senior Manager Loyalty

    5 days ago

    Doha, Qatar Qatar Airways Full time

    About the role As a Senior Manager - Loyalty & Partnerships, you will be accountable and responsible to support the Loyalty team within QR Commercial Division by providing end-to-end support to review, analyse, draft and negotiate complex contracts related to loyalty partnerships including compliance with relevant laws and regulations, competition laws and...

  • Loyalty Manager

    2 weeks ago

    Doha, Qatar Qatar Airways Full time

    About the role We are pleased to announce an incredibly exciting opportunity to join our Commercial team in Doha, Qatar as Loyalty Manager. In this role you are expected to take a leading role in the assigned Region to manage, plan and execute the Airline’s strategy for customer loyalty, across all customer segments, including Program Members, Non-Members...

  • Senior Manager Loyalty

    19 hours ago

    Doha, Qatar Qatar Airways Full time

    About the role As a Senior Manager - Loyalty & Partnerships, you will be accountable and responsible to support the Loyalty team within QR Commercial Division by providing end-to-end support to review, analyse, draft and negotiate complex contracts related to loyalty partnerships including compliance with relevant laws and regulations, competition laws and...

  • Loyalty Systems Officer

    4 days ago

    Doha, Qatar Qatar Airways Full time

    **About the role** As a Loyalty Systems Officer, you will be responsible to work with the Loyalty & Digital Systems Lead Officer and Digital Loyalty Product Teams to document and maintain processes required to ensure a comprehensive Loyalty Management Systems and environment. Works closely to identify processes improvements for Loyalty Program Management...

  • Executive - Loyalty Program

    7 days ago

    Doha, Qatar Cybergenix Technologies QFZ LLC Full time

    We are looking for an experienced Loyalty Program Executive with a strong digital background to lead the strategic development and execution of a comprehensive loyalty program. **Key Responsibilities**: Concept Development: Design a customer loyalty program from scratch, focused on driving repeat business, improving customer satisfaction, and increasing...

  • Loyalty Activation Manager

    4 days ago

    Doha, Qatar Qatar Airways Full time

    About the role As a Loyalty Activation Manager, you will be creating new loyalty activation features, redemption as well as accrual alternatives.es geared towards increasing the loyalty base and strengthen the Loyalty program. You will be responsible to build customer loyalty across customer journey on the website. Continuously working with the Loyalty team...

  • Loyalty Team Lead

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International MSI Full time

    Position name: Loyalty Team Lead Job Objective: To roll out and run loyalty program including WOQODe business and to achieve planned sales targets for WOQOD products and services. Qualifications and Experience:Bachelor's Degree in Marketing/ Business Administration 1015 years' experience in Managing Loyalty programs and Corporate Sales ...

  • Partnership Marketing Officer

    7 days ago

    Doha, Qatar CANDIDZONE Technologies Full time

    We are hiring Partnership Marketing Officer to work under our reputed client in Qatar. **Minimum requirements**: - Bachelor's degree, preferably in Marketing, Communications, Advertising or equivalent - Affiliate and Metasearch marketing experience with strong understanding of the channel and industry - Experience at managing digital marketing budgets and...

  • Partnership Marketing Officer

    5 days ago

    Doha, Qatar Candidzone Full time

    We are hiring a Partnership Marketing Officer for one of our clients in Doha. **Requirements**: - Bachelor's degree, preferably in Marketing/Communications/Advertising or equivalent. - Excellent organization and time management skills. - Strong project management skills. - Proficient in Microsoft Office Applications. - Must have a valid QID and be able to...

  • Loyalty Strategy Analyst

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International MSI Full time

    Position name: Loyalty Strategy Analyst Job Objective: To look at loyalty strategy and points earning schema and recommend to the dept the best options. Sales and contract management for WOQODe Corporate. The role holder will be responsible for developing and managing loyalty program targeting different segments of the consumer market. Minimum...

  • Partnerships Manager

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Education Above All Foundation Full time

    Location: QatarEmployment Type: Full-time (Remote work is not an option)Job Summary: The Partnerships Manager will be responsible for Responsible for the fundraising targets of EAA by developing EAA partnerships with international and regional private sector partners, private and corporate foundations, multisector private sector cooperations, and development...

  • Enrollment and Loyalty Expert

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar PPL Dynamics Full time

    We are seeking an experienced ENROLLMENT AND LOYALTY EXPERT to join our team at PPL Dynamics.Job Description:The successful candidate will be responsible for executing customer enrollment activities and operations in accordance with planned schedules and defined success criteria.Main Responsibilities:Customer Enrollment and Operations: Execute customer...

  • Partnership Marketing Officer

    6 days ago

    Doha, Qatar Candidzone Full time

    PARTNERSHIP MARKETING OFFICER - Bachelor's degree, preferably in Marketing, Communications, Advertising or equivalent - Excellent organization and time management skills - Strong project management and organizational skills with the ability to juggle multiple projects simultaneously. - Affiliate and Metasearch marketing experience with strong understanding...

  • Community Partnership Officer

    2 weeks ago

    Doha, Qatar Petroplan Full time

    Petroplan are looking to hire an excellent Community Partnership Officer (MIC) to work for a major Oil and Gas company. **Job Summary**: Responsible for the planning, organizing and executing of all company approved visits to and communities related activities/events at (DKN / MIC / RLIC), and implementing the partnership programs between Doha and the...

  • Aviation Loyalty Specialist

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the JobWe are seeking a highly skilled Senior Member Service Agent to join our Loyalty team at Qatar Airways.In this critical role, you will be responsible for providing expert customer service to Privilege Club members, addressing their queries related to QRPC accounts, and offering a one-stop solution for award bookings, upgrades, ticketing, and...

  • Loyalty Program Coordinator

    7 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

    About the RoleWe are looking for a talented Senior Member Service Agent to join our Loyalty team at Qatar Airways.The successful candidate will provide top-notch customer service to Privilege Club members, addressing their queries related to QRPC accounts and offering a seamless experience for award bookings, upgrades, ticketing, and other loyalty...

  • Partnerships Lead

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Qatar Foundation Full time

    Roles and responsibilities To play a pivotal role in identifying, developing, and managing strategic partnerships with corporations, research institutions, and government entitiesKey Result Areas:Develop and implement a comprehensive business partnership strategy aligned with the organization's overall goals.Identify and research potential partners across...