Food and Beverage Supervisor

6 days ago

Doha, Qatar Qatar Airways Full time

About the role

We are recruiting for Food and Beverage Supervisor to be based in Doha, Qatar.

The successful applicant will be responsible for all the business operations of a dining establishment. Your duties typically include training, scheduling and managing, coaching and developing employees in a corrective manner as per company policy. You will oversee inventory, including food and beverages, supplies and other maintenance of restaurant equipment. You are also responsible for resolving customer complaints regarding food quality, services and making sure the business complies with health and food safety regulations. You will direct the work of all employees and is responsible for the overall performance of the outlet.

Your specific responsibilities include:

- Execute outlet operations including food and beverage promotions, customer service and inventories.
- Ensure POS and cash handling procedures are followed as per company policy.
- Analyse outlet sales items on monthly and quarterly basis.
- Review monthly financial performance update i.e. sales v/s budget, item category breakdown etc.
- Lead the front of the house employees in training the following: restaurant standards such as alcoholic and non-alcoholic services, food preparation service and customer service.
- Restaruant manager in monitoring employees, sales and operations.
- Monitor the performance of outlet service, supervision duties includes delegating responsibilities, scheduling, coaching and correcting, evaluating, PDR, training and mentoring of employees.
- Maintain outlet inventory, cleanliness, food rotation and menu service consistency.
- Maintain policies and procedures, Adhere to HACCP and alcoholic beverages guidelines.
- Provide assistance to the F&B Management in all service preparations, kitchen rules, service standards, cleanliness and inventory controls for F&B.
- Update the employees with daily specials, promotional items and plans.
- Responsible for training team leaders for specific duties and responsibilities.
- Assist in maintain profit and loss accountability, cost controls and inventories.
- Conduct inventory for par levels of food and beverages. Assist in establishing methods for inventory control and adhere to purchasing procedures.
- Ensure proper maintenance, cleaning and operation of the outlet and service equipment.
- Continue to enhance the guest experience.
- Assist in the execution of administrative function such as reporting, quality assurance and department meetings.
- Maintain and demonstrate strong knowledge of food and beverage and trends within the hospitality industry.
- Provide direct hands-on approach at all times to deliver quality, prompt food service as needed on busy meal periods.
- Performs other duties as assigned.
- Deputize for Restaurant Manager in his/her absence, when necessary liaise.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
About you
- Relevant Vocational or Trade qualification
- Accredited Hygiene and Sanitation desirable
- Having minimum 4 years of job-related experience in a supervisory role within commercial Food and Beverage operations or 3years of experience in a 5 star hotel or resort Food and Beverage operations required.
- Knowledge of HACCP system is Advantage
- Ability to perform a full range of physical tasks
- Ability to schedule and prioritize workflow
- Ability to monitor and oversee all HACCP & QA programmes efficiently
- Proficiency in MS Office tools such as MS Word, Excel, Power Point Micros POS.
- Control costs in disposables, food and mark outs.
- Good written and spoken English
- Fluent in languages like Arabic, French, German, Spanish, Portuguese and Italian will be an advantage.
- Ability to listen and respond to demanding guest needs
- Possess strong interpersonal skills - outgoing personality and positive attitude
- Ability to take responsibility, handle multiple tasks, prioritize and work in a busy environment under pressure.
- Ability to react to challenges and operational incidents quickly
- Ability to work well in team
- Ability to work shifts is essential

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether y

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