Supervisor of Food and Beverage Services
3 days ago
About Us
At lxbfYeaa, we are passionate about delivering exceptional customer experiences through innovative and engaging products and services. Our team members are the heart of our business, and we strive to foster a culture of inclusivity, respect, and teamwork that inspires creativity and innovation.
Job Summary
We are seeking an experienced and dynamic Food and Beverage Supervisor to join our team. As a key member of our senior management team, you will be responsible for overseeing the smooth operation of our food and beverage services, ensuring exceptional customer satisfaction, and maintaining high standards of quality and hygiene.
Key Responsibilities
- Leadership
- Lead and motivate a team of hosts and referees to deliver outstanding service, maintain high standards, and meet performance targets.
- Operations Management
- Oversee daily operations, manage inventory, control costs, and implement processes to maximize efficiency, productivity, and profitability.
- Customer Service
- Ensure exceptional customer experiences through attentive and knowledgeable service, handling customer inquiries and concerns promptly and professionally.
- Safety and Quality
- Maintain strict adherence to health and safety protocols, food safety regulations, and quality standards to protect our customers, staff, and reputation.
Requirements
- Proven experience in food and beverage supervision or management within a similar industry, preferably in a fast-paced, dynamic environment.
- Demonstrated leadership and team management skills, with a focus on developing and motivating staff.
- Strong customer service and conflict resolution skills, with a customer-centric approach.
- Excellent communication, problem-solving, and adaptability skills, with the ability to work well under pressure.
- Familiarity with relevant laws, regulations, and industry standards related to food safety, health and safety, and employment practices.
Benefits
- A competitive salary package, including bonuses and incentives for meeting performance targets.
- Ongoing training and development opportunities to enhance skills and knowledge.
- Opportunities for career advancement within the organization.
- A dynamic, inclusive, and supportive work environment with a team-oriented culture.
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