Asst. Sales Coordinator
4 weeks ago
**Job Title**: Asst. Sales Coordinator
**Reporting to**: General Manager & Product Manager
**Gender**: Male / Female
**Educational Qualification & Other Skills**:
- Bachelor's degree in English (B.A), Physics, Chemistry, Mathematics (BSc), Commerce (BCom), or Business Administration (BBA).
- 3-4+ years of experience as a customer service representative, customer coordinator, or back-office support representative.
- Strong communication skills, both verbal and written.
- Proficiency in SAP and Microsoft Office software.
- Ability to multitask and work independently.
- Demonstrated ability to prioritize work and manage time efficiently.
- Maintain compliance with policies and procedures specific to the assigned product segment.
- Provide excellent customer service through prompt coordination.
- Promote the organization's vision.
- Collaborate closely with other departments such as IT, Accounting, and HR to ensure accurate and timely resolution of customer issues.
- Record and document customer issues.
- Monitor and utilize SAP and other technologies to improve customer experience and ensure prompt responses.
- Process offers, tender bids, and invoices in a timely manner.
- Ensure proper time management and work ethics.
- Facilitate internal sales by liaising between employees, supervisors, and upper management to meet sales goals.
- Participate actively in company-wide sales, marketing, and promotional efforts.
- Perform other duties as assigned.
- Process all customer returns, exchanges, and cancellations.
**Experience**:
- Relevant: 3 years (required)
**Language**:
- English, Arabic (Optional) (preferred)
**Location**:
- Doha (required)
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