IT Operations Manager

1 day ago


Doha, Qatar Holding Group Full time

Job Description:
Responsible for the planning and good execution of all operations, definition of processes & guidelines & their update & execution, the quality of the data collected, and is the first check on the collected data and monitoring and controlling the outsourced manpower deployment as per requirement and shall conduct onsite inspections as frequently as required.
- Understand requirements & software & hardware systems used for operations and be able to use them as a Data Officer, Inspector, or Surveyor
- Develop user guides and detailed procedures (word & PowerPoint documents) based on functional use cases & systems used (SW & HW)
- Setup the Operations team processes & policies, and objectives
- Monitor the execution, quality of work & performance of the operations team
- Interview, onboard & manage all resources
- Ensure all tools & equipment required are available, in working condition, and provided to the teams.
- Provide suggestions on how to structure, automate and improve support activity & systems continuously
**Requirements**:
Qualification:

- Bachelor's degree in IT or equivalent
- Minimum 5 years of IT Office suite & IT proficiency
- Arabic Speaker
- Previous operations management experience
- Ability to produce organized documents (processes, guidelines, etc.)
- Strong communication skills in writing & verbal

**Salary**: QAR8,000.00 - QAR10,000.00 per month

Ability to commute/relocate:

- Doha: Reliably commute or planning to relocate before starting work (required)


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