Call Center Customer Service Representative/ Arabic

We are currently looking for **Call Center agent-Arabic Speaker** who is having experience in Maintenence to join our Call Center team in Economic Group. **As a Call Center agent you will**: Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers...

We are looking for enthusiastic and professional individuals to join our call center team. As a **Customer Service Representative**, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, ensuring that all customer inquiries, concerns, and issues are addressed efficiently. **Key Responsibilities**: -...

**Call Center Representative Responsibilities**: - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with...

**Role Overview**: As a Call Center Agent, you will be the primary point of contact for customers contacting our company. You will handle inbound and outbound calls, providing exceptional customer service, resolving issues, and promoting our products or services. Your goal is to ensure customer satisfaction and maintain a positive company image. **Key...

**Responsibilities**: - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through troubleshooting,...

**NOW HIRING!** We are a family sports center with a focus on children and are looking for a Full-Time experienced**Arabic & English **Sales Representative** to join our team! The individual will be responsible for generating leads and increasing the sales of membership packages to potential clients as well as encouraging the current members to renew their...

Take customer calls and provide accurate, satisfactory answers to their queries and concerns - De-escalate situations involving dissatisfied customers, offering patient assistance and support - Call clients and customers to inform them about the company’s new products, services and policies - Guide callers through troubleshooting, navigating the company...

Attending calls from customers professionally and responding to customer inquiries and complaints. - Receiving calls and registering service request. - Handling and resolving customer complaints. - Monitoring open jobs and updating clients regarding open jobs. - Scheduling of repaired unit delivery from workshop to the customer. - Assisting and guiding...

We are hiring Call Center Agents (Arab Nationals) with following requirements - Must have strong communication skills in both English and Arabic. - Must have good customer service skills. - Must have basic banking knowledge. - Age must NOT be more than 35 years. - Must have valid QID - Must be available to join immediately **Experience**: - Call Center: 1...

**Key Responsibilities**: - Answer incoming calls and respond to customer queries in a timely and professional manner. - Make outbound calls to follow up on customer issues or to inform them of new products and services. - Record details of customer interactions, transactions, and complaints. - Provide accurate information to customers regarding products,...

**Key Responsibilities**: - Reaching the Target Sales on a Daily Basis: Ensure that the call center team consistently achieves the daily sales targets by motivating and guiding agents to maximize sales opportunities. - Team Management: Lead and supervise a team of call center agents, ensuring their adherence to established protocols and maintaining service...

We are looking for a customer-oriented service representative for a facility management company. **must have experience in a facility management and service company.** **Responsibilities** **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls. - Generate sales leads - Identify and assess customers’ needs to achieve...

Job SummaryWe are seeking a skilled and empathetic Customer Service Representative to join our team at SWATX. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences through active listening, prompt issue resolution, and accurate information provision.In this position, you will be responsible for...

**PLEASE ONLY APPLY IF YOU MEET BELOW REQUIREMENTS.** A proof of previous leadership role and evidence of achievements should be provided. **Availability**: Immediate hire **Employment Type**: Full-time **About the Role**: **Key Responsibilities**: - Lead and oversee the **call center operations**, ensuring efficiency and excellence. - Manage and develop...

**Responsibilities** - Take customer calls and provide accurate, satisfactory answers to their queries and concerns - Identify customers’ needs, clarify information and provide solutions and/or alternatives - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our call center database in a...

_**Job Description**_ - To answer the calls and help customers regarding their enquires. - Ensure to deliver high quality service. - Ensure to increase the base of customers by building trust of customers and offering products and services. - Responsibility to deal with customers directly, electronically or over the phone and respond to their enquiries at...

**Previous Experience as a Manager is Mandatory.** **Job description** - **Supervising Call Center Operations**: Oversee the day-to-day operations of the call center, ensuring smooth functioning and adherence to protocols. - **Team Management**: Lead and motivate the call center team to achieve performance targets and provide excellent customer service. -...

Job Purpose Summary The incumbent will be primarily responsible for conducting business over the telephone and utilize advanced contact technology to provide utmost customer service. Essential Duties & Responsibilities by Dimensions **A. Shareholder & Financial**: - Achieve Key Performance Indicators (KPIs) like average time taken to answer calls, average...

We are looking for a bilingual Receptionist (Arabic/ English) to manage our Front Desk and to perform a variety of administrative tasks and promote sales. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet...

**Requirements**: - Minimum of 5 years' experience in Call Center Industry (with or without GCC) - Handle customer inquiries and complaints, providing information about services and resolving queries or recording relevant details - Coordinate and resolve service issues, ensuring proper tracking and closure of cases escalated to the supervisor level, in line...