Senior Manager Recruitment Sourcing

5 months ago

Doha, Qatar Qatar National Bank Full time

Essential Duties & Responsibilities by Dimensions:
A. Shareholder & Financial:

- Provide inputs in developing/ creating the Key Performance Indicators (KPIs), for performance monitoring and quality measurement purposes pertaining to personnel responsible for Recruitment & Manpower and monitor their achievements on periodic basis.
- Propose & manage UR branding budget
- Implements KPI's and best practices for Senior Manager Recruitment Sourcing role.
- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
- Act within the limits of the powers delegated to the incumbent.

B. Customer (Internal & External):

- Build and maintain strong and effective relationship with all other related units to achieve the Department's goals/ objectives.
- To assist customers in all their queries on Bank's product and seek solution to their requests.
- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
- Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.
- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

C. Internal (Processes, Products, Regulatory):
D. Learning & Knowledge:

- Possess a working knowledge of planning and recruitment techniques/ methods.
- Actively participate in staff meetings, which aim to assess performance and serve as means to resolve grievances or conflicts within the team.
- Identify any areas for professional development of self and act to enhance professional development accordingly.
- Proactively identify areas for professional development of self and undertake development activities.
- Seek out opportunities to remain current with all developments in professional field.

E. Legal, Regulatory, and Risk Framework Responsibilities:

- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
- Maintain appropriate knowledge to ensure full qualification to undertake the role.

F. Other:

- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
- All other ad hoc duties/activities related to QNB that management might request from time to time.

Education & Experience
- Bachelor Degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study).
- At least 8 years of relevant experience, preferably within a highly rated international bank

Required Special Skills:

- Excellent oral and written communication skills (including report writing) in English and Arabic.
- Good interpersonal and presentation skills.
- Understanding of the relevant laws, regulations, and practices.
- Ability to make decisions and follow through with initiatives.
- Personal integrity and self-management.
- Planning, organising, and analytical ability.
- Results oriented.
- Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.
- Well versed in manpower planning and recruitment processes and related best practices.
- Ability to interact with a wide range of people with diverse cultural backgrounds.
- Excellent interpersonal and coaching skills.
- Ability to plan, to organize, and to effectively assess results.
- Well versed in the Qatar Labor Law and other pertinent regulations pertaining to HR.

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