Account Manager
2 months ago
We are looking for the following positions to join our team in August:
- Account Executive
- Account Manager
- Senior Account Manager
**Job description**
**Objectives of this role**
- Act as the main point of contact in all matters relating to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
**Responsibilities**
- Take inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
- Meet regularly with other members of the team to discuss progress and find new ways to improve business
- Generate progress reports to give to clients and higher-ups within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
**Skills and qualifications**
- Professional with minimum 2-3 Years experience (preferably with experience in Staffing/Talent acquisition management)
- Ability to multitask and juggle several responsibilities simultaneously
- Strong written and verbal communication skills
- Organizational skills and good attention to detail
**Preferred qualifications**
- Proven track record of meeting or exceeding quotas and receiving positive customer feedback
- Proficiency with common customer success and customer relationship management software, such as Gainsight and Salesforce
- Degree/Bachelor from an accredited institution or any other relative educational
- Teamwork spirits is a must (it’s the secret that makes common people achieve uncommon results.
We offer company sponsorship, health insurance and a two years contract in accordance with the ADLSA requirements.
**Working hours**:Sat - Thursday 8:00am - 5:00pm, Friday is day off
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Account Management: 1 year (required)
**Language**:
- English (required)
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