Coordinator Rider

Role Summary - Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and executing a plan to fill performance-related gaps - What’s On Your Plate?- Monitor and improve Rider Performance and Compliance- - Lead Rider Recruitment for the...

About the opportunity Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and executing a plan to fill performance-related gaps. **What’s On Your Plate?** - Monitor and improve Rider Performance and Compliance - Lead Rider Recruitment...

Role Summary - Interacts with riders and suppliers to solve operational issues and monitor daily operations. Creates and modifies schedules for riders as per demand. Assists rider supervisors and trainers with tracking riders' compliance and performance. - What’s On Your Plate?- Align with riders to solve problems in real time & monitor them on a daily...

About the opportunity Interacts with riders and suppliers to solve operational issues and monitor daily operations. Creates and modifies schedules for riders as per demand. Assists rider supervisors and trainers with tracking riders' compliance and performance. **What’s On Your Plate?** - Align with riders to solve problems in real time & monitor them on...

**Key Responsibilities**: Performance Management: Oversee daily operations of 150 riders/drivers, tracking key metrics like Order Per Day, acceptance rate, and active hours. Compliance Monitoring: Ensure timely monitoring and renewal of critical documents such as Iyarra, Istimara, QID, and health certificates. Maintain organized documentation for compliance...

Using analytics to improve the delivery network - identifying areas for improvement and owning innovative and data-driven solutions to increase the availability, reliability and efficiency of the network. - Matching supply and demand - using a range of measures to ensure that we have enough riders in the right place at the right time - Working with...

Role Summary Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps. - What’s On Your Plate? - Monitor & Ensure Rider Compliance (Right to work). - 3PL Management & Communication. -...

About the opportunity Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps. **What’s On Your Plate?** - Monitor & Ensure Rider Compliance (Right to work). - 3PL Management &...

Role Summary - Associate People Operations will act as the HR point of contact for the entire Internal fleet, providing Human Resources support to logistics and coordinating all rider-related activities, and operations to secure efficiency and compliance with company policies. The role will be focused on supporting the People Operations team by the...

About the opportunity Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps. **What’s On Your Plate?** - Monitor & Ensure Rider Compliance (Right to work). - 3PL Management &...

About the opportunity Associate People Operations will act as the HR point of contact for the entire Internal fleet, providing Human Resources support to logistics and coordinating all rider-related activities, and operations to secure efficiency and compliance with company policies. The role will be focused on supporting the People Operations team by the...

**Company Description** Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness...

**Company Description** Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness...

Accurately select groceries ordered online by customers, ensuring the highest quality products Recommend substitute products for customers if the ordered item is unavailable Select, scan, and pack products carefully and coordinate the delivery with the rider. Monitor fail rate and attend customer complaints Process refund requests Coordinate all the...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

Desired Skills & Experience **Key Responsibilities**: - Supervise day-to-day operations of the e-commerce store - Manage inventory levels and oversee local dispatch operations - Lead and train staff, ensuring high-quality customer service - Handle rider and staff management for smooth local delivery operations - Ensure a strong understanding of Qatar’s...

About the opportunity Responsible for monitoring and processing of grocery orders, including the coordination of the deliveries with the Logistics riders and initiating a refund for any returns of purchased goods. **What’s On Your Plate?** - Accurately select groceries ordered online by customers, ensuring the highest quality products - Recommend...

About the opportunity Managing the operation of on-demand delivery and maintaining excellent customer experience 24/7. Taking ownership of staffing, service levels, and communication with stakeholders. Monitoring, measuring, and improving compliance and performance of drivers. Leads a strong team to achieve targets and goals. **What’s On Your Plate?** -...

About the opportunity Managing the operation of on-demand delivery and maintaining excellent customer experience 24/7. Taking ownership of staffing, service levels, and communication with stakeholders. Monitoring, measuring, and improving compliance and performance of drivers. Leads a strong team to achieve targets and goals. **What’s On Your Plate?** -...

Who are we? When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in...