Coordinator Riders

4 weeks ago


Doha, Qatar Delivery Hero Full time

About the opportunity

Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and executing a plan to fill performance-related gaps.

**What’s On Your Plate?**
- Monitor and improve Rider Performance and Compliance
- Lead Rider Recruitment for the allocated zones
- Manage rider roster with proper allocation of shifts/breaks/off-days etc
- Inventory management and usage compliance of Rider equipment
- Groom rider quality (behavior, appearance, professionalism, presentational, etc)
- Setting up a performance improvement plan to improve the performance of low-performing riders
- Reduce rider complaints originating from customers
- Monitor riders' performance on an individual level and responsible for coaching/warning riders
- Audits fleet appearance & rider behaviour via on ground visits.

What you need to be successful

**What Did We Order?**
- Bachelor's Degree
- 2-3 years of experience in food/grocery tech industry is highly preferred
- Proficient in Google Suite tools like GDoc, GSheet, GSlides, GForms etc
- Strong communication skills, both written and verbal. English and Urdu are a must. Arabic is a plus.
- Influencer and a negotiation with good public speaking and presentation skills
- People management skills: Experience of managing bigger group of people.

Who we are

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide


  • Coordinator Riders

    4 weeks ago


    Doha, Qatar Talabat Full time

    Role Summary Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gaps What’s On Your Plate? - Monitor and improve Rider Performance and Compliance - Lead Rider Recruitment for the allocated...

  • Coordinator Riders

    4 weeks ago


    Doha, Qatar Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...

  • Coordinator Riders

    3 weeks ago


    Doha, Qatar Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...

  • Coordinator Riders

    3 weeks ago


    Doha, Qatar Talabat Full time

    Role Summary - Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and executing a plan to fill performance-related gaps - What’s On Your Plate?- Monitor and improve Rider Performance and Compliance- - Lead Rider Recruitment for the...

  • Coordinator Rider

    1 week ago


    Doha, Qatar Talabat Full time

    Role Summary Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gaps What’s On Your Plate? - Monitor and improve Rider Performance and Compliance - Lead Rider Recruitment for the allocated...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Logistics OperationsOur team is responsible for coordinating the delivery of food orders to customers across multiple countries in the Middle East. As a member of our team, you will play a key role in ensuring that orders are delivered on time and that riders and suppliers are able to operate efficiently.Key ResponsibilitiesMonitor and resolve problems in...

  • Rider Supervisor

    1 week ago


    Doha, Qatar Swift Delivery Full time

    *Job Summary:* The Rider Supervisor is responsible for managing and coordinating the activities of delivery riders. This includes ensuring that deliveries are made promptly and efficiently, maintaining high levels of customer service, and adhering to safety and regulatory standards. *Key Responsibilities:* - Supervise daily operations of riders, ensuring...

  • Team Lead Riders

    2 weeks ago


    Doha, Qatar Talabat Full time

    Role Summary - Interacts with riders and suppliers to solve operational issues and monitor daily operations. Creates and modifies schedules for riders as per demand. Assists rider supervisors and trainers with tracking riders' compliance and performance. - What’s On Your Plate?- Align with riders to solve problems in real time & monitor them on a daily...

  • Team Lead Riders

    3 weeks ago


    Doha, Qatar Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...

  • Team Lead Riders

    4 weeks ago


    Doha, Qatar Delivery Hero Full time

    About the opportunity Interacts with riders and suppliers to solve operational issues and monitor daily operations. Creates and modifies schedules for riders as per demand. Assists rider supervisors and trainers with tracking riders' compliance and performance. **What’s On Your Plate?** - Align with riders to solve problems in real time & monitor them on...

  • Team Lead Riders

    3 weeks ago


    Doha, Qatar Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...

  • Riders Operator

    1 week ago


    Doha, Qatar Shine on trading and contracting Full time

    **Job Summary**: As the Rider Operations Coordinator, you will be responsible for managing the daily operations of the rides and attractions within our children's park. Your role will involve ensuring that all rides are safe, well-maintained, and operated efficiently to maximize visitor enjoyment and satisfaction. Additionally, you will supervise ride...


  • Doha, Baladīyat ad Dawḩah, Qatar talabat Full time

    About the RoleThis is an exciting opportunity to join a dynamic team that is dedicated to simplifying daily life for customers, optimizing operations for restaurants and local shops, and providing riders with reliable earning opportunities. As a Logistics Coordinator, you will be responsible for conducting on-ground audits, managing rider queries, and...


  • Doha, Qatar AMA&CO HOLDING GROUP Full time

    Using analytics to improve the delivery network - identifying areas for improvement and owning innovative and data-driven solutions to increase the availability, reliability and efficiency of the network. - Matching supply and demand - using a range of measures to ensure that we have enough riders in the right place at the right time - Working with...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Key Responsibilities:The Team Lead Riders will be responsible for the following key tasks:Operational Management:Monitor daily operations and identify areas for improvementCollaborate with riders and suppliers to resolve issuesDevelop and implement strategies to enhance efficiency and productivityRider Support:Provide support to riders through regular...


  • Doha, Qatar Talabat Full time

    Role Summary Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps. - What’s On Your Plate? - Monitor & Ensure Rider Compliance (Right to work). - 3PL Management & Communication. -...

  • Storekeeper

    4 weeks ago


    Doha, Qatar GO DO DELIVERY Full time

    To assist the Garage Management and mechanic staff in providing an efficient service - Manage admin works - Open, distribute and where appropriate, deal with all garage mail and correspondence, both internal and external - Maintain vehicle records. - Coordinating with riders service and directing them to available mechanics. - Answering questions about...


  • Doha, Qatar Talabat Full time

    Role Summary - Associate People Operations will act as the HR point of contact for the entire Internal fleet, providing Human Resources support to logistics and coordinating all rider-related activities, and operations to secure efficiency and compliance with company policies. The role will be focused on supporting the People Operations team by the...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About UslxbfYeaa is part of Delivery Hero's global network and a pioneer in the online food ordering industry in the Middle East. Our operations span across several countries, including the UAE, Bahrain, Kuwait, Egypt, KSA, Oman, Qatar, Jordan, and Iraq.Role SummaryThis role involves interacting with riders and suppliers to resolve operational issues and...


  • Doha, Qatar Delivery Hero Full time

    About the opportunity Managing and improving the rider performance of allocated zone/s within a city. Taking ownership of rider service levels by measuring compliance, finding performance gaps, and executing a plan to fill performance-related gaps. **What’s On Your Plate?** - Monitor & Ensure Rider Compliance (Right to work). - 3PL Management &...