Administration Manager
7 months ago
Job Position:
Administration Manager must be available in Qatar/ Have experience in following fields.
- Develop and implement a customer service strategy that aligns with the company's goals and objectives.
- Build and maintain positive relationships with customers, including tenants, clients, and stakeholders.
- Respond to inquiries and complaints in a timely and professional manner.
- Ensure that all customer concerns are addressed and resolved to their satisfaction. - Promote the company's services and offerings to potential customers and stakeholders.
- Plan and organize events and activities to engage with the community and promote the company's brand.
- Collaborate with other departments to ensure that customer needs are met, and issues are resolved.
- Collect and analyze customer feedback to identify areas for improvement and make recommendations for changes to policies or procedures.
- Provide regular reports on customer service metrics, such as customer satisfaction, response times, and complaint resolution rates.
- Develop and maintain knowledge of the company's services, policies, and procedures in terms of customer service
**Salary**: QAR8,000.00 - QAR10,000.00 per month
Ability to commute/relocate:
- Doha: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Management: 1 year (preferred)
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