IT Support Engineer

4 months ago


Doha, Qatar Al Jassim Group Full time

**Job Title**:IT Support Engineer

**Location**: Doha
**Company**: Al Jassim Group
**Position Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:

- Design, implement, and maintain network infrastructure, including routers, switches, firewalls, and telephonic systems.
- Monitor network performance and ensure system availability, reliability, and scalability.
- Troubleshoot network-related issues, perform root cause analysis, and ensure quick resolution of network outages or degradations.
- Manage DNS, DHCP, and other network protocols.
- Ensure network security by configuring and maintaining firewalls and VPNs.
- Maintain detailed network documentation and diagrams.
- Perform regular network maintenance and upgrades, including patches, firmware, and hardware updates.
- Operational knowledge of switch configuration and programming.
- Operational knowledge of biometric system
- Operational knowledge of Antivirus.
- Operational knowledge of backup solution
- POS knowledge would be an advantage.
- Providing technical support on-site or via remote-access systems
- Setting up and installing new computers, networks, and software

**Minimum Qualifications**:

- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- At least 5 years of progressively responsible work experience directly related to network engineering and infrastructure management.
- Relevant certifications, such as Cisco Certified Network Associate (CCNA) or similar.
- Strong knowledge of network protocols, including TCP/IP, DNS, DHCP, and VLANs.
- Proficiency with network hardware, such as routers, switches, firewalls, telephonic systems, and other related devices.
- Experience with network management tools and technologies.

**Additional Requirements**:

- Must hold a valid Qatar driving license.
- Age limit: 33 years.

Pay: QAR4,000.00 - QAR5,000.00 per month

Application Deadline: 30/09/2024
Expected Start Date: 15/10/2024


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