Sales Supervisor

3 months ago

Doha, Qatar Sport Cards Gallery Full time

**PURPOSE OF THE ROLE**:
As the Sales Supervisor at Sport Cards Gallery (SCG), you will lead the daily operations of our retail and B2B sales activities, ensuring seamless management of sales processes, POS systems, and ERP integrations. This position requires a strategic approach to building relationships in both the hobby and retail sectors, while overseeing supply chain management and providing excellent customer experiences. You will act as a pivotal link between the store operations and the broader business needs, ensuring our products are distributed effectively and sales targets are met.

**ACCOUNTABILITY & RESPONSIBILITIES**:

- **Manage Retail and B2B Sales Operations**: Supervise day-to-day operations at the SCG store, ensuring sales targets are met through both retail channels and B2B partnerships.
- **POS & ERP System Management**: Oversee and manage the Point of Sale (POS) system, ensuring transactions and inventory are tracked accurately. Leverage the Odoo ERP system to optimize sales processes, inventory control, and order fulfillment.
- **Supply Chain and Sales Operations**: Coordinate with supply chain partners, ensuring smooth product procurement, stock management, and distribution.
- **Quotation and Invoicing**: Prepare accurate quotations for B2B customers and handle the full invoicing cycle, ensuring all transactions are recorded and followed up.
- **Team Leadership**: Provide day-to-day leadership for the sales team, setting clear objectives and providing ongoing support to achieve business goals.
- **Sales Reporting and Analytics**: Generate weekly and monthly sales reports, analyzing trends and offering insights to management for optimizing sales strategies.
- **Customer Relationship Management**: Foster strong relationships with retail customers and B2B partners, ensuring excellent customer service and timely resolution of any issues.
- **Market Development**: Identify and explore opportunities for expanding SCG’s reach in the hobby and retail trading card sectors.

**POSITION REQUIREMENTS**:

- **Experience**: Minimum of 3 years of experience in a supervisory sales role, with proven success in **B2B sales.**:

- **ERP Knowledge**: Proficiency in **Odoo ERP System is mandatory**, particularly for managing sales modules, inventory, and invoicing.
- **Technical Skills**: Familiarity with POS systems and sales tracking software is essential.
- **Industry Expertise**: Experience or passion for the trading cards industry, with knowledge of leading brands such as Panini, Topps, Pokémon, Star Wars, Magic, or related collectible sectors, is an advantage.
- **Communication**: Excellent English communication skills, both written and verbal. Arabic is a plus.
- **Education**: A degree in Business Administration, Sales, or a related field is preferred.

Application Question(s):

- Do you have knowledge and experience using Odoo? (Answer: Yes OR No)
- Do you have experience in B2B Sales? (Answer: Yes OR No)
- Do you have knowledge of the collectibles industry and purchasing autographed memorabilia? (Answer: Yes OR No)

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