Cafm Helpdesk Operator

**Requirements** - Experience with call center / helpdesk coordinator - With knowledge about CAFM - Can read and write Arabic **Job Types**: Full-time, Permanent Application Question(s): - attached your updated CV and answer the pre-screening questions - Mobile # - Are you currently working? **Language**: - and write Arabic? (required)

We are looking to hire a dynamic CAFM Helpdesk Coordinator (Arabic bilingual Women) preferred to join our respected organization. - The CAFM Helpdesk Coordinator shall be of a supervisory level or above and shall meet the following criteria: - Experience in a wide range of software packages including Microsoft Office - Good understanding and knowledge of...

**Helpdesk operator** - Salary: 4000 / Month - Location: West bay, Qatar Energy - Experiencerequired: Min 2 Yearsin the same field - Jobresponsibilities: - Duration : 2 Months (Extendable) - Duty : 8hrs/6days - Answering the calls - Preparing reports - Dispatching the manpower to the projects based on the requirements - Knowledge of MS Office Tools - Should...

FEMALE ARAB HELPDESK CAFM **Qualifications** - locally based in Doha for immediate joining with QID and NOC - 3 years in GCC as CAFM background - for FEMALE ARAB nationals ONLY **Salary**: QAR4,000.00 per month

Handle customer complaint regarding breakdown issues - Coordinating with the in-house and external technical support team for the outstanding/new complaints - Record tenant and system fault requests on Concept Evolution CAFM system accurately - Ensure CAFM system effectively manages and stores appropriate contract data **Job Requirement** - Hold a...

Must hold university degree or equivalent. - Minimum experience of 3 years with helpdesk. - Minimum experience of 3 years with CAFM/PSIM system or similar. **Job Types**: Full-time, Permanent Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required)

Diploma or equivalent 3+ years’ experience in a CCC or Helpdesk operation in a similar role in the GCC region. Strong CAEMS/CAFM operational knowledge including mobile Experience in a wide range of software packages including Microsoft Office. Good understanding and knowledge of FM services. Good analytical skills and presentation skills. Good...

We are looking to hire a dynamic CAFM Helpdesk Coordinator (Arabic bilingual )to join our respected organization. - The CAFM Helpdesk Coordinator shall be of a supervisory level or above and shall meet the following criteria: - Experience in a wide range of software packages including Microsoft Office - Good understanding and knowledge of hard & soft FM...

_Essential Qualifications:_ - 3+ years of experience of managing comparable helpdesk operations in GCC region. - Masters, Bachelor, or Diploma holder - Must be a Native Arab speaker. - Experience in a wide range of software packages including MS Office. - Good understanding and knowledge of both FM Hard and Soft Services - Good analytical skills and...

**Job description** **Helpdesk operator** - Salary: 4000 / Month - Location: West bay, Qatar Energy - Experience required: Min 2 Yearsin the same field - Jobresponsibilities: - Duration : 2 Months (Extendable) - Duty : 8hrs/6days - Answering the calls - Preparing reports - Dispatching the manpower to the projects based on the requirements - Knowledge of MS...

Should have experience in CAFM System **Job Types**: Full-time, Permanent **Salary**: QAR2,700.00 per month **Experience**: - CAFM Operator: 3 years (preferred)

Manage and administer the Computer-Aided Facility Management (CAFM) system to support facility operations. - Input and maintain accurate facility data including floor plans, equipment information, maintenance schedules, and service records. - Generate reports and analyze data from the CAFM system to support decision-making and improve operational...

**Helpdesk Operator**: **Requirement**: - Graduate with minimum (02) years’ experience as **Helpdesk Support** in Facility Management industry within Qatar. - Must be presentable with good English & Arabic communication skills. - Should have the good knowledge of computers and skills to attend the customer phone calls and address their concerns. - Should...

**Helpdesk Operator** - Redirect phone calls to the appropriate department and take down messages. - Accept all letters and packages and distribute them to their appropriate departments. - Maintain records and files. - Assist on any entry request in the system from the maintenance. **Requirements**: - A minimum of 1 years of proven experience in a similar...

Fill up the Call Handling Script for all requests received through phone and file it properly after the notification sent out. - Experience and Knowledge in Concept Evolution system. - Registering work requests into the CAFM. - Closing of work requests in CAFM system. - Issuance of PPM Job Cards. - Closing of PPM Jobs into CAFM system. - Prepare weekly...

Fill up the Call Handling Script for all requests received through phone and file it properly after the notification sent out. - Registering work requests into the CAFM. - Closing of work requests in CAFM system. - Issuance of PPM Job Cards. - Closing of PPM Jobs into ManERP system. - Prepare weekly reports covering all the work requests and PPM tasks...

**Helpdesk Operator** - Responding to and dealing with technical queries - Proactively providing customer service to clients - Assisting with installation and configuration of computer systems - Upgrading and replacing network hardware - Troubleshooting computer problems - Researching questions using available information resources **Job Types**: Full-time,...

Position: Helpdesk Operator Minimum Qualification: - Diploma/Graduate - Minimum 2 years GCC experience in Facility Management - Proficient in English communication, computer and knowledge of CMMS - Organized and able to ensure accuracy at work Locally available in Qatar with NOC. Preference will be given to one who can join immediately. **Job Types**:...

**Helpdesk Operator** **Job Description**: - **Receive end-user calls at the centralized IS Call Center.**: - **Allocate IS Helpdesk Service Request tickets, Support tickets and/or Project tickets to the appropriate IS staff based on the nature of the ticket.**: - **Provide first line support to end-users on the phone to resolve issues quickly.**: -...

**Help Desk Job Duties** - Training other staff members on troubleshooting and diagnosing problems - Writing, editing, and revising training manuals for new and updated software and hardware - Providing technical assistance for questions and problems - Resolving problems with networks and other computer systems - Diagnosing system errors and other issues -...