Helpdesk Operator

**Helpdesk Operator**: **Requirement**: - Graduate with minimum (02) years’ experience as **Helpdesk Support** in Facility Management industry within Qatar. - Must be presentable with good English & Arabic communication skills. - Should have the good knowledge of computers and skills to attend the customer phone calls and address their concerns. - Should...

**Helpdesk Operator** - Redirect phone calls to the appropriate department and take down messages. - Accept all letters and packages and distribute them to their appropriate departments. - Maintain records and files. - Assist on any entry request in the system from the maintenance. **Requirements**: - A minimum of 1 years of proven experience in a similar...

**Helpdesk Operator** - Responding to and dealing with technical queries - Proactively providing customer service to clients - Assisting with installation and configuration of computer systems - Upgrading and replacing network hardware - Troubleshooting computer problems - Researching questions using available information resources **Job Types**: Full-time,...

Position: Helpdesk Operator Minimum Qualification: - Diploma/Graduate - Minimum 2 years GCC experience in Facility Management - Proficient in English communication, computer and knowledge of CMMS - Organized and able to ensure accuracy at work Locally available in Qatar with NOC. Preference will be given to one who can join immediately. **Job Types**:...

**Helpdesk Operator** **Job Description**: - **Receive end-user calls at the centralized IS Call Center.**: - **Allocate IS Helpdesk Service Request tickets, Support tickets and/or Project tickets to the appropriate IS staff based on the nature of the ticket.**: - **Provide first line support to end-users on the phone to resolve issues quickly.**: -...

Handle customer complaint regarding breakdown issues - Coordinating with the in-house and external technical support team for the outstanding/new complaints - Record tenant and system fault requests on Concept Evolution CAFM system accurately - Ensure CAFM system effectively manages and stores appropriate contract data **Job Requirement** - Hold a...

Document and track support requests using helpdesk software. - Assist with product installation, configuration, and troubleshooting. - Follow up with clients to ensure issues are resolved. - Contribute to knowledge base and support documentation. **Job Type**: Contract Contract length: 3 months Pay: QAR2,000.00 - QAR4,000.00 per month

Minimum 3 years of relevant experience - Any educational background - Experience in facilities management helpdesk systems/software is preferred - Responsibilities include helpdesk duties with the Computer Aided Facilities Management (CAFM) Software - Location - West Bay - Salary - QR 3700 (full, 8 hours) - Must have a valid QID Please share CVs at...

Diploma or equivalent 3+ years’ experience in a CCC or Helpdesk operation in a similar role in the GCC region. Strong CAEMS/CAFM operational knowledge including mobile Experience in a wide range of software packages including Microsoft Office. Good understanding and knowledge of FM services. Good analytical skills and presentation skills. Good...

**Requirements** - Experience with call center / helpdesk coordinator - With knowledge about CAFM - Can read and write Arabic **Job Types**: Full-time, Permanent Application Question(s): - attached your updated CV and answer the pre-screening questions - Mobile # - Are you currently working? **Language**: - and write Arabic? (required)

We are currently looking for IT Helpdesk and Endpoint Technician for our Qatar operations with the following terms & conditions. Required education and prior experience: Mandatory: B.Sc. in Computer Science, Information Technology or Similar field Mandatory: 2+ years’ experience working with Microsoft Client and server platforms as a helpdesk...

_Essential Qualifications:_ - 3+ years of experience of managing comparable helpdesk operations in GCC region. - Masters, Bachelor, or Diploma holder - Must be a Native Arab speaker. - Experience in a wide range of software packages including MS Office. - Good understanding and knowledge of both FM Hard and Soft Services - Good analytical skills and...

Should have at least 3 years experience : Helpdesk, Customer service, Call center, admin... - Good Arabic & English communication skills - Diploma in any discipline **Job Types**: Full-time, Permanent **Salary**: QAR2,700.00 - QAR3,450.00 per month **Experience**: - Helpdesk, Customer Service, Admin, Call Center..: 3 years (preferred) **Language**: -...

**Nair Systems **is currently looking for **IT Helpdesk and Endpoint Technician **for our **Qatar o**perations with the following terms & conditions. **Required education and prior experience**: - Mandatory: B.Sc. in Computer Science, Information Technology or Similar field - Mandatory: 2+ years’ experience working with Microsoft Client and server...

Nair Systems is currently looking for Helpdesk Engineers for our Qatar operations with the following terms & conditions. **Skills**: - Carry Device Copy Data Installation SW Cabling helping users with queries on site (NO REMOTE) - Joining time frame: 2 weeks (maximum 1 month) Ability to commute/relocate: - Doha: Reliably commute or planning to...

**Job Overview**: As a Helpdesk/Service Desk Analyst, you will specialize in overseeing and governing IT helpdesk and service desk operations. Your primary focus is on optimizing workflows, setting and enforcing operational standards, and ensuring the efficient and effective delivery of support services to meet organizational IT governance objectives. You...

We are looking to hire a dynamic CAFM Helpdesk Coordinator (Arabic bilingual Women) preferred to join our respected organization. - The CAFM Helpdesk Coordinator shall be of a supervisory level or above and shall meet the following criteria: - Experience in a wide range of software packages including Microsoft Office - Good understanding and knowledge of...

.Nair Systems is currently looking for Functional & Technical IT Helpdesk and Endpoint Technician for our Qatar operations with the following terms & conditions. Required education and prior experience: - Mandatory: B.Sc. in Computer Science, Information Technology or Similar field - Mandatory: 2+ years’ experience working with Microsoft Client and...

Nair Systems is currently looking for Helpdesk Engineer for our Qatar operations with the following terms & conditions. Project Duration: 2 months Domain : Non Islamic Bank Terms and conditions Joining time frame: Immediate Ability to commute/relocate: - Doha: Reliably commute or planning to relocate before starting work (required) **Speak with the...

**Job Title**: Helpdesk / User Support Specialist Location: Qatar (Onsite) Experience: 5+ years in Helpdesk / User Support Position Type: Full-time Responsibilities: **Qualifications**: - Bachelor’s degree in Information Technology, Computer Science, or a related field. - Minimum 5 years of experience in a Helpdesk or User Support role. - Strong knowledge...