Beauty Salon Manager

1 day ago


Doha, Qatar SHY Beauty Salon Full time

**Job Overview**

Manager role is to oversee all aspects of the operations of beauty, GYM and wellness SPA. Her core duties include managing staff and operations, overseeing store and the facility maintenance & management, developing budgets and creating marketing and promotions campaigns. Staff-related responsibilities includes in addition to hiring, training & development and scheduling employees & GYM operations. In addition, the Managers might interact directly with customers to resolve issues and ensure satisfaction with our salon services and personnel.

**Responsibilities**

**Employees**:

- Daily supervision of their attendance, tasks, behavior and performance and updating their job descriptions and tasks.
- Lead & supervise the salon staff team in providing excellent customer services and maximizing salon profit as per their monthly target.
- Continuous training & developing the staff in procedure, protocols, policy and health regulations and evaluating and developing new services & products, and wise use of products.
- Schedule staff to ensure adequate coverage for the salon's needs, including weekly day-off, overtime work & annual leaves.
- Routine HR operations as per our policy & procedures.
- Inspecting staff accommodation as per policy.

**Operations**:

- Manage day-to-day operations of the salon, SPA & the GYM including opening and closing procedures, daily petty cash, staff behavior/performance and customer services & clients’ data and records.
- Resolve customer complaints and provide solutions to staff disputes & keep clients’ satisfaction. This includes the monthly/yearly increasing of the salon clients’ numbers with at least 20-30%.
- Account for and report all the expenses of the salon on a daily/weekly and monthly base.
- Prepare and maintain sales, inventory and customer reports & analyze/evaluates any loss of money (including misuse of the products) or clients.
- Manage inventory salon products by maintaining records of stock quantities on hand and ordering replacement items on a weekly & every 3 months Store inventory.
- Follow up with different suppliers, negotiating, checking their delivery as per quantity and quality, supervise their accounts/balance and arranging their payments.
- Searching for new products, improving or develop new services or marketing packages and offers.
- Supervise daily/weekly cleaning, hygiene, dress code and appearance and facility management & maintenance.
- Any other tasks as per the Owners’ guidance.

**Reporting**

Submit monthly report including:

- Brief achievements/challenges
- Next month plan and goals
- Ideas/suggestions for T&D of employees, protocols/products/services/promotions/offers

**Qualifications**
- Secondary degree or equivalent experience in management or administration.
- Extensive experience providing salon services to clients.
- Motivational leadership, advanced planning & organizational skills to manage staff, operations and salon finances.
- Ability to train the staff in customer services & other related salon skills.
- General bookkeeping and business finance skills.
- Excellent communication and team-leading skills.
- Detailed knowledge of the beauty industry and customer needs.
- Interest and ability to continue learning about market standards and changes in trends.
- Ability to stand on feet for long periods of time and move quickly to accomplish many tasks.

**Job Types**: Full-time, Permanent

**Salary: From** QAR5,000.00 per month

نوع الوظيفة: دوام كامل, دائم

الراتب: من QAR5,000.00 لكل شهر



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