Guest Relations and Reservations Manager

7 days ago


Doha, Qatar Charterhouse Full time

The Role
Charterhouse is working with a private club in Qatar, who is looking to hire a Guest Relations and Reservations Manager to support their restaurant and lounge. This role will report directly to the Operations Manager of the club and working closely together with the Assistant Restaurant Manager, to provide a seamless experience for all guests from the first booking or call, to the final moment of their meal. You will oversee the hostess team and manage all bookings whilst being responsible for all guest as well as member arrivals. This role will be the first point of interaction for the guests and members, providing the first impression and ensuring its always the best. In addition, you will be responsible for the rostering of your team, preparing reservations and forecasting reports as well as collaborating with the Assistant Restaurant Manger to constantly improve the overall experience.

**Requirements**:
About the company
The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets. Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.


  • Reservation Agent

    4 days ago


    Doha, Qatar Radisson Blu Hotel - Doha - Reservations Full time

    **TASKS, DUTIES AND RESPONSIBILITIES** MAXIMISES HOTEL REVENUE AND GUEST SATISFACTION Greets guests over the phone in a friendly, courteous manner - Records reservation information accurately; identifies and records group and transient business codes - Informs other departments of VIP arrivals - Identifies commissionable reservations and secures required...


  • Doha, Baladīyat ad Dawḩah, Qatar Millennium Hotels and Resorts MEA Full time

    As the Reservations Manager, you will be responsible for overseeing the hotel's reservations department, ensuring efficient booking processes, and maximizing room revenue. Your role involves managing the revenue team, implementing reservation strategies, and providing excellent customer service.Key Job Responsibilities:Supervise and lead the reservations...


  • Doha, Baladīyat ad Dawḩah, Qatar Four Seasons Hotels and Resorts Full time

    About the LocationOur luxury hotel in Doha offers a unique and exciting opportunity for individuals who are passionate about delivering exceptional service. Located in a prime beachfront location, our hotel offers stunning views of the city and the sea. As a Reservations and Guest Services Coordinator, you will be responsible for ensuring that our guests...


  • Doha, Qatar Crew Life at Sea Full time

    **Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.**: - ** Ensure that standards are maintained at a superior...


  • Doha, Qatar The Ned London Full time

    **ASSISTANT GUEST RELATIONS MANAGER**: The Ned Doha - Doha- competitive- Full timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. **Job...

  • Reservations Manager

    2 weeks ago


    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 23027750 **Job Category** Reservations **Location** W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training...


  • Doha, Qatar MK re consulting & services Full time

    **Job Title: Guest Relations Agent** **Location**: Qatar **Job Summary**: As a Guest Relations Agent, you will be the face of our vibrant beach club in Qatar, ensuring a seamless and enjoyable experience for all guests. This role is perfect for individuals who excel in customer interaction and thrive in a lively, beachfront...

  • Reservations Manager

    2 weeks ago


    Doha, Qatar Minor International Full time

    **Company Description** NH Collection brand showcases captivating hotels housed in authentic and unique landmark buildings in key cities of Europe and Latin America. Always determined to go one step beyond the guests’ expectations, hotels are carefully conceived with an eclectic-elegant atmosphere for those who want to make the most of their trip. As...


  • Doha, Qatar Oilexec Full time

    **Job Summary**: As a Guest Relations Agent, you will be the face of our vibrant Bar Restaurant in Qatar, ensuring a seamless and enjoyable experience for all guests. This role is perfect for individuals who excel in customer interaction and thrive in a lively, beachfront environment. **Responsibilities**: - Welcome and assist guests with reservations and...


  • Doha, Baladīyat ad Dawḩah, Qatar 1st-jobs Full time

    About the PositionWe are looking for a highly skilled Reservations and Guest Experience Lead to join our hospitality team at 1st-jobs in Doha, Qatar.In this key role, you will be responsible for overseeing the smooth operation of our hotel's guest experience functions, ensuring that we deliver exceptional service and memorable experiences for our guests.You...


  • Doha, Qatar Noir Full time

    Job Title**:Restaurant Guest Relations and Customer Service Officer** **Company Profile**: We are a multi-awarded, high-end cafe renowned for its exceptional coffee, exquisite pastries, and unparalleled service. We are dedicated to providing our discerning clientele with a truly luxurious and memorable cafe experience. Our commitment to quality and...


  • Doha, Qatar The Ned London Full time

    **GUEST EXPERIENCE MANAGER (RESERVATIONS MANAGER)**: The Ned Doha - Doha- competitive- Full timeLocated in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned’s Club, a private members’ club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor...

  • Reservations Agent

    2 weeks ago


    Doha, Qatar Millennium Hotel & Millennium Central, Doha Full time

    As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes. **Key Job Responsibilities**: - Provide information about room availability, rates, and hotel...


  • Doha, Baladīyat ad Dawḩah, Qatar one5 Full time

    Assistant Guest Relations Manager – NightclubA prestigious nightclub in Dubai is seeking an experienced and charismatic Assistant Guest Relations Manager to oversee VIP guest interactions and ensure an unparalleled nightlife experience. The ideal candidate must have experience in luxury nightlife venues, bottle service management, and handling table...


  • Doha, Qatar Marriott International, Inc Full time

    **Job Number** 22131676 **Job Category** Reservations **Location** The Ritz-Carlton Sharq Village Doha, Ras Abu Abboud Street, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities....


  • Doha, Qatar Minor International Full time

    **Company Description** Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. As Assistant...


  • Doha, Qatar Tivoli Full time

    Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. **Job...

  • Guest Relations

    1 week ago


    Doha, Qatar TRAGS Electrical Engineering And Air Conditioning Company WLL Full time

    o Responsible to make sure VIP guest experience is good - Know how to speak and deal with Guests - Know how to approach Guests - Memorize VIP habits and know their close contacts / protocol team - Visit VIP when required and make sure they always prefer our venue as their favorite restaurant - Full responsibility to take care of any inspection on the ground...

  • Guest Relation Host

    2 weeks ago


    Doha, Qatar 1st-jobs.com Full time

    We are searching for **Guest Relation Host (Female)** with a pleasing personality to be a part of our client's Fine Dining Restaurants in **Doha, Qatar.** You will be the first point of interaction for our visitors. Your duties comprise welcoming guests, providing precise wait times, and accompanying clients to the eating and bar areas. For this position,...

  • Reservations Manager

    4 weeks ago


    Doha, Qatar Plaza Inn Hotel Full time

    1. Knowledgeable of the entire Reservation Procedures. 2. Allocates daily tasks to Reservations staff. Monitors staff productivity and performance, take appropriate action when necessary to ensure departmental goals and targets are achieved. 3. Review daily reservations and arrival reports. 4. Responsible for the preparation of occupancy forecast. 5....