Reservations and Guest Experience Lead

About the RoleThe Guest Experience Leader will be responsible for ensuring seamless and personalized experiences for guests at Millennium Hotels and Resorts MEA.Key Responsibilities:Develop and implement guest-centric reservation strategies.Train and mentor the reservation team on exceptional customer service.Collaborate with sales and marketing teams to...

As the Reservations Manager, you will be responsible for overseeing the hotel's reservations department, ensuring efficient booking processes, and maximizing room revenue. Your role involves managing the revenue team, implementing reservation strategies, and providing excellent customer service.Key Job Responsibilities:Supervise and lead the reservations...

As a Front Desk Associate at Al Maaly, you will play a critical role in delivering exceptional guest experiences and maximizing revenue through effective sales and marketing techniques.Key Responsibilities:Deliver exceptional guest service, responding promptly to their needs and exceeding their expectations.Manage guest reservations, check-ins, and...

Job RequirementsRotana Hotel is seeking a talented and results-driven Reservations Agent to join our team. As a key member of our revenue department, you will be responsible for generating revenue and driving business growth through effective reservation management and customer engagement.Main ResponsibilitiesProcess and confirm guest room reservations,...

About Premier Inn Hotels - Middle EastPremier Inn Hotels - Middle East is a leading hospitality company that values its employees and provides opportunities for growth and development. We have 11 hotels in the Middle East and an exciting pipeline of new hotels opening in the future.Job Description:We are seeking a highly skilled and experienced Customer...

Roles and responsibilities The Reservation Agent in hotel sales and marketing is responsible for facilitating guest bookings, managing reservations, and optimizing room occupancy to maximize revenue. They serve as the primary point of contact for guests, providing exceptional customer service and assisting with inquiries, reservations, and modifications....

About This RoleThis is an exciting opportunity to join the Management Solutions International MSI team as a Customer Service Agent.Key AccountabilitiesReservation Management: Manage all incoming booking inquiries, ensuring accurate input of details and maximizing occupancy across the Resort.Guest Relations: Provide professional, friendly, and knowledgeable...

ResponsibilitiesMaintain the highest level of attentive service to all guests, consistently projecting warmth and friendliness.Maintain dining reservations using the reservation system and update patrons' preferences and history.Work closely with the head hostess, supervisors, restaurant assistant manager, and restaurant general manager to ensure seamless...

Anantara's commitment to delivering heartfelt hospitality has earned them a reputation as a leader in the luxury hospitality industry. As a Guest Experience Coordinator, you will play a critical role in ensuring that every guest's stay is nothing short of exceptional.ResponsibilitiesManage all incoming booking inquiries, ensuring accurate input of details...

Roles and responsibilities The Reservations and Royal Services Agent will play a crucial role in delivering exceptional guest experiences at Raffles and Fairmont Doha. This position requires a highly organized, customer-oriented individual with excellent communication skills and a strong ability to multitask. The successful candidate will handle...

Roles and responsibilities The Reservations Agent captures details from the incoming calls and coordinates each reservation to ensure the guest's satisfaction. He or she should reflect the quality of the hotel to our possible guest and must be a very strong in communication skills. A positive attitude, knowledge of the hotel and attention to details are all...

About the RoleWe are looking for a highly skilled Restaurant Manager to join our team at Raffles & Fairmont Doha. As a Restaurant Manager, you will be responsible for leading the restaurant's daily operations, ensuring unparalleled guest experiences, and maintaining the highest service standards.Responsibilities:Develop and implement operational strategies...

Join to apply for the Agent-Reservations role at Climbing MountainsPosition SummaryProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers....

About the RoleThis Concierge position is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional guest experiences. As a key member of our team, you will be responsible for ensuring that all tenants and guests feel welcome and supported throughout their stay.Key AccountabilitiesRespond to tenant and guest...

Roles and responsibilities Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.Assists in making sure that all Andaz Signature Guest Experiences have been implemented.Responds to the results of the Consumer Audit and ensures that the relevant changes are...

Job DescriptionMillennium Hotels and Resorts MEA seeks a seasoned Hotel Reservations Director to oversee the reservations department and drive revenue growth.Responsibilities:Leverage industry knowledge to develop and implement effective reservation strategies.Lead a team of reservations professionals to deliver exceptional results.Monitor and manage room...

Job OverviewRotana Hotel is currently seeking a motivated and experienced Reservations Agent to join our team. As a key member of our revenue department, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our hotel's reservation systems.Main ResponsibilitiesProcess and confirm guest room reservations,...

Roles and responsibilities Show complete product knowledge, understand rate structure and apply rate management Assist guest who may need cancellations or modifications of booking reservation. Process and confirm guest reservations made by clients on the phone or email. Process payments and send reservation confirmation thru email to the guests. Remain up...

Roles and responsibilities As Reservations Agent you will directly support the Reservations Supervisor in driving the performance of the reservations team on property, confirming room bookings, day-use bookings, adventure park bookings. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations...

The Reservations Expert at M GALLERY will be responsible for making our guests feel welcome and comfortable throughout their stay. This vital role requires attention to detail, excellent communication skills, and a passion for delivering exceptional service.Duties:Consistently offer friendly and engaging service to create a positive experienceAssist guests...