Spa Manager
18 hours ago
**Job Number** 22219815
**Job Category** Spa
**Location** W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Management of Spa Operations and Budgets**
- Assumes the responsibilities of the Spa Director in his/her absence.
- Ensures all employees have the proper supplies, equipment and uniforms.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Manages supplies and equipment inventories within budget.
- Maintains cleanliness of spa and related areas and equipment.
- Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
**Ensuring and Delivering Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
- Strives to improve service performance.
**Conducting Human Resources Activities**
- Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures employees understand expectations and parameters.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Observes service behaviors of employees and providing feedback to individuals.
- Participates in employee progressive discipline procedures.
- Participates in an on-going employee recognition program.
- Reviews comment cards and guest satisfaction results with employees.
- Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Supervises on-going training initiatives and conducting training when appropriate.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.
-
Group SPA Operations Manager- Female Only
3 days ago
Doha, Qatar Diva Lounge Spa Full time**Spa Operations Manager duties and responsibilities** - Handle baladiya and all governmental requirements for the therapists including renewal dates of certification - Agreeing and implementing actions to make improvements to customer service. - Positively dealing with and learning from customer complaints and comments. - Ensure all equipment and system...
-
Recreation and SPA Manager
2 days ago
Doha, Qatar Sofitel Bahrain Zallaq Thalassa sea & spa Full timeCompany Description The most impressive landmark to grace the Doha skyline, La Cigale Hotel lives up to its reputation and introduces new levels of comfort to hotel and leisure facilities in the city. What is in it for you? - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to...
-
Spa Manager
2 days ago
Doha, Qatar Hilton Full timeA Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. **What will I be doing?** As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager...
-
Spa Manager
5 days ago
Doha, Qatar Enbat Holdings Full timeScope of Work: - Development of spa and wellness services. - Personalization of Spa Menu, Treatment Menu ( and market research, prices according to SPA) - Support in the implementation of marketing and public relations pieces ( in conjunction with staff) - Selection of equipment for spa use. - Creat a daily goal plan with the team - Elaboration of the...
-
Spa Manager
18 hours ago
Doha, Qatar Accor HQ Full timeBeing a Pullman employee means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies - Opportunity to develop your talent and grow within your property and across the...
-
Spa Manager
4 days ago
Doha, Qatar Live Connections Full time**Job Description**: - Coach and develop legendary customer experience standards, flawless spa processes, impeccable spa health standards, and human resource compliance. - Master calendars maintained at least 6-12 months in advance. - Ensure efficient spa operations and compliance with all corporate procedures Minimum Requirements - Minimum of 2 to 3 years...
-
Assistant SPA Manager
7 days ago
Doha, Qatar Qatar Airways Full time**About the role** As Qatar Duty Free Assistant Spa Manager is to provide direct assistance to the Spa Manager in ensuring operational excellence. During the shift responsible for overseeing spa operations, ensuring guest satisfaction and coordinating team member responsibilities. **Operational ** - Help build a high-performing team that works together...
-
Assistant SPA Manager
4 days ago
Doha, Qatar Qatar Airways Full time**About the role** As Qatar Duty Free Assistant Spa Manager Provide direct assistance to the Spa Manager in ensuring operational excellence. During the shift responsible for overseeing spa operations, ensuring guest satisfaction and coordinating team member responsibilities. **Operational ** - Help build a high-performing team that works together...
-
Spa Manager
18 hours ago
Doha, Qatar Andaz Doha Full timeSummary Hyatt is a global hospitality brand with one driving purpose: to care for people so they can be their best. Through listening, noticing others, and extending meaningful gestures, we consistently deliver distinct experiences that demonstrate how a little understanding goes a long way. Andaz means "personal style" in Hindi. Andaz Doha means,...
-
Spa & Wellness Manager
6 days ago
Doha, Qatar Anantara Full timeCompany Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...
-
Spa Manager
18 hours ago
Doha, Qatar Recovery Lab Wellness Center Full timeSpa Manager - Responsible for the day-to-day business. Minimum requirements: Passion for wellness and a commitment to promoting recovery Strong leadership skills with the ability to motivate and inspire the team Arabic & English speaker Good presence, well spoken, well mannered Excellent communication and interpersonal abilities Proven experience in...
-
Assistant SPA
6 days ago
Doha, Qatar Hilton Full timeAn Assistant Spa & Wellness Manager is responsible for assisting the Spa Director with operations, team management, and training to deliver an excellent Guest and Member experience while helping to achieve annual revenue targets. What will I be doing? As an Assistant Spa & Wellness Manager, you will be responsible for assisting the Spa Director with the...
-
Spa Manager
18 hours ago
Doha, Qatar nutriheal wellness center Full timeA Therapist’s main responsibility is to provide the necessary care and support to help patients resolve and manage issues in their lives. Some key Therapist job duties include: - Conducting initial consultations to gather patient information. - Counseling and advising patients on issues of importance to them - Providing referrals for additional care or...
-
Spa Therapist
2 days ago
Doha, Qatar Millennium Hotel & Millennium Central, Doha Full timeAs a Therapist, you will provide professional spa treatments and services to our guests, promoting relaxation, rejuvenation, and well-being. Your role involves delivering exceptional spa experiences and ensuring guest satisfaction. **Key Job Responsibilities**: - Provide a variety of spa treatments and therapies, including massages, facials, and body...
-
Recreation and SPA Manager
2 days ago
Doha, Qatar AccorHotel Full timeCompany Description The most impressive landmark to grace the Doha skyline, La Cigale Hotel lives up to its reputation and introduces new levels of comfort to hotel and leisure facilities in the city. **What is in it for you?** - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity...
-
Recreation and SPA Manager
18 hours ago
Doha, Qatar AccorHotel Full time**Company Description** The most impressive landmark to grace the Doha skyline, La Cigale Hotel lives up to its reputation and introduces new levels of comfort to hotel and leisure facilities in the city. **What is in it for you?** - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the...
-
Spa Therapist
4 days ago
Doha, Qatar WHR Solution Full time**About Company**: Century Hotel, Doha is located in the heart of the city and is a very short walk from the Qatar National Museum, 5 minutes away from Souq Waqif, 15 minutes from the Hamad International Airport and the central business district as well as 10 minutes from Doha’s famous Corniche. **Job Descriptions**: Reporting to the Spa Manager,...
-
Spa Operations Manager
2 days ago
Doha, Qatar Candidzone Full timeIMMEDIATE HIRING FOR SPA OPERATIONS MANAGER - Bachelor’s Degree Holder - 3 years of experience as operations manager in spa - Female, preferably Arab!c nationality - Work location: Hilal/Wakra - Working hours: 8 hours excluding break, shift is mixed from 9:00 am to 9:00 pm - Local hire only **Duties**: - Read and follow company policy & procedure and...
-
Spa Therapist
1 week ago
Doha, Qatar People Dynamics Full timeThis Position will be temporary for just 6 months, after this it will be permanent for sure. - Possess thorough knowledge of spa menu and products in order to assist guests by providing information and recommendations on all products and services within the spa. - Provide a range of luxury spa treatments to the highest standards in accordance with the spas...
-
Spa Staff
1 week ago
Doha, Qatar Recruit for Africa Full time**Spa Staff | Qatar | Luxury Hotels Group**: We are looking for experienced **SPA STAFF** to join one of the luxury hotels managed by one of the biggest hospitality groups in Qatar. **THIS IS ONE OF THE BIGGEST RECRUITMENT DRIVES AND ALL INTERVIEWS WILL BE CONDUCTED ON ZOOM IN SEPTEMBER!**: **We have the following positions available for hotel’s...