Spa Manager

3 weeks ago

Doha, Qatar Marriott International, Inc Full time

**Job Number** 22219815

**Job Category** Spa

**Location** W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.

**CORE WORK ACTIVITIES**

**Supporting Management of Spa Operations and Budgets**
- Assumes the responsibilities of the Spa Director in his/her absence.
- Ensures all employees have the proper supplies, equipment and uniforms.
- Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
- Manages supplies and equipment inventories within budget.
- Maintains cleanliness of spa and related areas and equipment.
- Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.

**Ensuring and Delivering Exceptional Customer Service**
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
- Strives to improve service performance.

**Conducting Human Resources Activities**
- Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
- Ensures employees understand expectations and parameters.
- Brings issues to the attention of the department manager and Human Resources as necessary.
- Observes service behaviors of employees and providing feedback to individuals.
- Participates in employee progressive discipline procedures.
- Participates in an on-going employee recognition program.
- Reviews comment cards and guest satisfaction results with employees.
- Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.
- Supervises on-going training initiatives and conducting training when appropriate.
- Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.
- Celebrates successes and publicly recognizes the contributions of team members.
- Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
- Assists the Spa Director in managing the day-to-day operations of the spa as necessary.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.

We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

  • Spa and Client Servicing Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Vanity beauty bar and spa Full time

    Overview:As a Spa and Client Servicing Manager, you will oversee the operations of the spa facility while ensuring exceptional service delivery to clients. This role requires a combination of managerial skills, client relationship management, and operational expertise to maintain a high standard of service and efficiency within the...

  • Recreation and SPA Manager

    4 weeks ago

    Doha, Qatar Sofitel Bahrain Zallaq Thalassa sea & spa Full time

    Company Description The most impressive landmark to grace the Doha skyline, La Cigale Hotel lives up to its reputation and introduces new levels of comfort to hotel and leisure facilities in the city. What is in it for you? - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our Academies and the opportunity to...

  • Spa Therapist

    3 weeks ago

    Doha, Qatar Diva Lounge Spa Full time

    The spa therapist is accountable for ensuring that all guests receive requested treatments and service in accordance with the spa’s standards of excellence. - Provide a level of service that exceeds all clients expectations by completing all treatments consistently following Diva lounge standards, including time allocated and room set up, - Respond to all...

  • Spa and Client Servicing Manager

    4 weeks ago

    Doha, Qatar Vanity beauty bar and spa Full time

    **Overview**: As a Spa and Client Servicing Manager, you will oversee the operations of the spa facility while ensuring exceptional service delivery to clients. This role requires a combination of managerial skills, client relationship management, and operational expertise to maintain a high standard of service and efficiency within the...

  • Full Time Senior Therapist for a Day Spa in Qatar

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Spa Staff Full time

    Choose a country (or leave blank for all countries) Cruise Ship (3) UK - United Kingdom (88) USA - United States (57) UAE - United Arab Emirates (290) Australia (4) Austria (1) Bermuda (10) British Virgin Islands (3) Bulgaria (2) Cameroon (1) China (1) Croatia (10) Cyprus (31) Djibouti (1) Egypt (30) France (4) Germany (6) Greece (25) ...

  • Spa Manager

    3 weeks ago

    Doha, Qatar MINOR Hotels Full time

    The Spa & Wellness Manager will have full accountability for managing the Spa & Wellness Center. This position requires commitment to achieving sustainable growth through continuous analysis of business and team member performance, and a dedication to increase customer demand. In order to do this it is important to develop and maintain mutually beneficial...

  • Spa Manager

    2 months ago

    Doha, Qatar Hilton Full time

    As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards: • Manage overall...

  • Spa Receptionist

    3 weeks ago

    Doha, Qatar Luxury spa & Fitness Full time

    o Perform opening and closing procedures. - Schedule guest appointments. - Arrange workstation, treatment room, and drapes. - Helps promoting the treatments to the SPA members and the hotel - Monitor stock levels of oils and creams and ensures that par stock levels are maintained at all times. - Be thoroughly familiar and able to recommend Spa products and...

  • Spa Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    As a Spa Manager, you areultimately responsible for overseeing the spa operations and teamto deliver an excellent Guest and Member experience. A Spa Managerwill also be required to achieve revenue targets and managecustomer feedback.Specifically, you will be responsible forperforming the following tasks to the highest standards: Manage overall operations of...

  • Spa Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Hilton Full time

    As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback.Specifically, you will be responsible for performing the following tasks to the highest standards: Manage overall...

  • Spa Manager

    2 months ago

    Doha, Qatar Hilton Full time

    Spa Manager A Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. **What will I be doing?** As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A...

  • Spa Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Live Connections Full time

    Job Description: Coach and develop legendary customer experience standards, flawless spa processes, impeccable spa health standards, and human resource compliance. Master calendars maintained at least 612 months in advance. Ensure efficient spa operations and compliance with all corporate proceduresMinimum Requirements Minimum of 2 to 3 years experience in a...

  • Assistant Spa Director

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Pullman Ciawi Vimala Hills Resort Spa & Convention Full time

    Adhere to the Spa Policy & Standard Operating Procedures manual.Act as an Ambassador for the spa and hotel brand for colleagues establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a professional appearance at all times.Manage the operations and efficiency of the spa...

  • Assistant Spa Director

    2 months ago

    Doha, Qatar Pullman Ciawi Vimala Hills Resort Spa & Convention Full time

    Adhere to the Spa Policy & Standard Operating Procedures manual.Act as an Ambassador for the spa and hotel brand for colleagues establishing relationships with internal and external stakeholders representing the values of the brand and Accor. This includes maintaining a professional appearance at all times.Manage the operations and efficiency of the spa...

  • Spa Manager

    2 months ago

    Doha, Qatar Hilton Full time

    A Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets. **What will I be doing?** As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager...

  • Spa Manager

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar WHR Solution Full time

    About Company:WHR Solution (Executive Search) help employers to attract & connect the best global talents across all industries.Job Descriptions: Responsible for all aspects of the Spa Operation, marketing and promotions, operating criteria, programming, budgeting, VIP guest visits, staff relations and training. The Spa Manager will play a key role in the...

  • Spa Manager

    3 weeks ago

    Doha, Qatar Antal International Full time

    A opportunity to join as a Spa Manager in a Luxury 5 star hotel in Doha Qualifications: Previous experience as Spa Manager in a luxury hotel Great interpersonal and communication skills Excellent problem-solving skills Exceptional people skills Passionate for helping people Experience Required: 5-7 years

  • Spa Manager

    4 weeks ago

    Doha, Qatar Vistas Global Full time

    We are looking for a Spa Manager who oversee all aspects of our day spa. In this position, you will hire and train staff members, delegate tasks to staffs and set schedules. - Male preferred - Minimum 2 years experience in Qatar - Must be fluent in Arabic and English language - Local hire - IndianNationalities preferred **Salary**: QAR7,000.00 per...

  • Spa Manager

    3 weeks ago

    Doha, Qatar Tyne Recruitment Full time

    **Responsibilities** - To ensure smooth daily operation of all aspects of the spa. - To ensure all spa personnel are conducting their work in an appropriate manner in accordance with the policy and procedure manual. - To assign job tasks to spa personnel as suited to their position and ability. - To prepare the annual spa retail budget and incentive program...

  • Spa Manager

    3 weeks ago

    Doha, Qatar Vistas Global Full time

    We are looking for a Spa Manager who oversee all aspects of our day spa. In this position, you will hire and train staff members, delegate tasks to staffs and set schedules. - Male preferred - Minimum 2 years experience in Qatar - Must be fluent in Arabic and English language - Local hire; must reside in Qatar - IndianNationalities preferred **Salary**:...