Loyalty Project Specialist

4 months ago

Doha, Qatar Qatar Airways Full time

As an Loyalty Project Specialist, you will be responsible to drive Loyalty business growth by efficiently balancing time, effort and resources in all projects under execution based on project management best practices to ensure efficient delivery as per committed timeline and within budget using optimized resources from various stakeholder areas. Facilitate optimized participation of Loyalty teams in cross-departmental and cross-division projects. Identify and manage project risks and lead communication with working groups.

Other key responsibilities are:

- Build an effective collaboration within Loyalty and all involved project work streams through effective, transparent, and timely communication (in person and in writing) on projects' status, progress, as well as other relevant project related details.
- Facilitate with the formation of cross departmental working teams to ensure project work packages are planned and requirements are obtained and shared with all relevant stakeholders.
- Manage the various project work packages from initiation to closure, ensuring successful project execution and delivery.
- Along with the Management, serve as the principle contact between the project working stream leads in order to facilitate continued communication and collaboration to ensure project success.
- Report on the health of the project and team performance against established service level agreements at set project progress reviews, and take proactive measures to ensure continued success, and alignment with Management expectations.
- Assist with reviewing and refining the guidelines and templates for the project planning and tracking approach ensuring they meet the project's needs and contribute to its successful execution.
- Assist with defining and maintaining the work breakdown structure for all project plans.
- Facilitate to organise project management workshops to ensure adequate understanding and usage of project management tools within the various project teams.
- Track the change management requirements among the different stakeholders required to adopt new approaches.
- Monitor and escalate risks to the Project Lead in a timely manner and propose mitigation plans to safeguard projects success.
- Provide visibility and information to Loyalty PMO Management and help steer the Loyalty unit towards structured and controlled portfolio/program/project management.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.

Together, everything is possible.

**Qualifications**:
About You

We are looking for a passionate and experienced professional to join the loyalty team
- Min. Diploma, Bachelors Degree or Equivalent
- 4+ years of project management experience.
- Proven experience to present to work stream leads and management.
- Proven experience to foresee potential risk and blockers for project delivery.
- Ability to empathise with working groups to implement non-intrusive project tracking methods.
- Precise and structured in preparing presentations and project documentation.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.

So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to Apply

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