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Hotel Front Desk Associate

2 months ago

Doha, Baladīyat ad Dawḩah, Qatar Accor Full time
Accor is seeking a skilled Hotel Receptionist to join our team. As a key member of our front desk team, you will be responsible for ensuring a smooth check-in and check-out process for our guests. Your duties will include maintaining accurate guest accounts, processing transactions, and handling special requests. You will also be responsible for answering phone calls, providing information to guests, and maintaining the reception area. If you have excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Responsibilities:

* Ensure a smooth check-in and check-out process for guests
* Maintain accurate guest accounts and process transactions
* Handle special requests and needs from guests
* Answer phone calls and provide information to guests
* Maintain the reception area and ensure it is tidy and presentable
* Receive and sort mail and deliveries, and maintain inventory of office supplies

Requirements:

* Excellent communication and customer service skills
* Ability to work in a fast-paced environment
* Strong organizational and time management skills
* Ability to maintain confidentiality and handle sensitive information
* High school diploma or equivalent required

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.