Customer Experience Program Manager

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

Purpose:

This position plays a pivotal role in ensuring company sustenance and growth through structured Voice of Customer programs and other Customer Experience enhancement initiatives.

Key accountabilities include designing and implementing VOC collection methods, assimilating data, and providing actionable outcomes.

The ideal candidate will be an industry expert with strong leadership traits, capable of working as a key team player and delivering tasks on time.

Bachelor's degree in Business Administration, Marketing, or Engineering required. 10 years' experience in a similar role preferred.



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