Customer Success Professional
7 days ago
**Job Overview**
We are seeking a Customer Success Professional who will develop and maintain strong relationships with key customer stakeholders to drive business growth and digital transformation.
The ideal candidate will have a deep understanding of the customer's technology platform and Microsoft's solutions, enabling them to provide strategic guidance and support to customers.
- Technical Relevance
- Understand and align Microsoft solutions with customer needs and priorities.
- Leverage broad foundational industry and technical expertise to enable customer success.
Responsibilities
- Built and maintain strong relationships with key customer stakeholders.
- Provide strategic guidance and support to customers.
- Identify and mitigate potential blockers to consumption.
Qualifications
- Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 7+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience.
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