Key Account Manager

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar ALI BIN ALI Full time
Job Summary

The Key Account Supervisor plays a pivotal role in driving business growth by overseeing and managing key accounts. This position involves fostering strong relationships with key customers, identifying new business opportunities, and collaborating with internal teams to meet customer needs.

Key Responsibilities
  • Develop and maintain strong relationships with key accounts to ensure long-term success.
  • Understand the business needs of key customers and provide tailored solutions to meet those needs.
  • Monitor account performance and identify areas for improvement to optimize sales growth.
  • Collaborate with internal teams to ensure customer satisfaction and retention, driving loyalty and advocacy.
  • Identify new business opportunities within key accounts and develop strategies to capitalize on them.
  • Prepare comprehensive reports on account status and sales performance to inform business decisions.
  • Resolve any customer issues or complaints in a timely and professional manner.
Candidate Requirements
  • Bachelor's degree in Business Administration or a related field.
  • Proven experience in key account management or a similar role, with a track record of success.
  • Strong communication and negotiation skills, with the ability to build and maintain relationships with key customers.
  • Problem-solving skills and a customer-centric mindset, with a focus on delivering exceptional customer experiences.
  • Proficiency in CRM software and MS Office, with the ability to analyze data and market trends.
  • Availability to travel for client meetings as needed, with a flexible and adaptable approach.
Skills
  • Strong communication and interpersonal abilities, with excellent negotiation and problem-solving skills.
  • Ability to manage and prioritize multiple accounts, with a strategic thinking and planning approach.
  • Leadership and team management capabilities, with a focus on driving business growth and customer satisfaction.
  • Customer relationship management expertise, with a detail-oriented and organized approach to work.
  • Proficiency in CRM software and Microsoft Office suite, with a strong analytical and problem-solving mindset.


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