Customer Retention and Engagement Specialist

7 days ago


Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International MSI Full time

We are seeking a highly motivated and results-driven Loyalty Team Lead to join our team at Management Solutions International MSI (MSI). As a key member of our sales team, you will play a crucial part in developing and executing effective loyalty initiatives that drive business growth and customer engagement.

About the Job:

This is a challenging yet rewarding opportunity to leverage your expertise in loyalty programs and sales strategy to drive business success. As a key member of our team, you will work closely with clients to understand their needs and develop targeted loyalty initiatives that meet their goals.

Responsibilities:

  • Design and implement loyalty programs that drive sales revenue and customer engagement.
  • Work closely with clients to understand their business objectives and develop tailored loyalty initiatives.
  • Collaborate with internal teams to ensure seamless execution of loyalty programs.
  • Monitor and report on program performance, identifying areas for improvement.
  • Maintain relationships with key stakeholders, including clients and internal teams.

What You'll Need:

  • Bachelor's Degree in Marketing or Business Administration.
  • Minimum 10-15 years of experience in managing loyalty programs and corporate sales.
  • Familiarity with the fuel industry and strong business acumen.
  • Knowledge of loyalty programs and team management skills.
  • Negotiation skills and ability to persuade clients.


  • Doha, Baladīyat ad Dawḩah, Qatar Snoonu Full time

    Roles and responsibilities Customer Retention Strategy:• Develop and implement retention strategies tailored to our VIP customers, ensuring a seamless and delightful experience at every interaction• Use data and insights to identify churn risks and proactively re-engage high-value customers.• Collaborate with marketing and product teams to create...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar Duty Free Full time

    Customer Engagement SpecialistWe are seeking an experienced Customer Engagement Specialist to join our Customer Engagement & Loyalty department. The successful candidate will be responsible for managing relationships with key stakeholders, including senior leadership, and developing strategies to grow and maintain a portfolio of non-airline partners.Key...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job RequirementsTo be successful in this role, you should have a solid understanding of loyalty programs and customer relationship management.About the Position:Scope: This role involves managing the loyalty program, including strategic planning, campaign execution, and data analysis.Impact: Your work will directly impact customer retention and visiting...


  • Doha, Baladīyat ad Dawḩah, Qatar Snoonu Full time

    Job OverviewSnoonu is looking for a skilled User Engagement Specialist to lead and scale our growth marketing efforts across multiple verticals.In this role, you will define, execute, and optimize growth strategies to accelerate user acquisition, engagement, and retention across all Snoonu platforms.You'll work closely with cross-functional teams to deliver...


  • Doha, Baladīyat ad Dawḩah, Qatar Vodafone Full time

    The successful candidate will be an experienced professional who has demonstrated success in a sales or account management role. He/She will be a self-motivated individual with excellent communication and negotiation skills. AccountabilitiesTo work closely with the Vodafone Qatar leadership team to set sales goals and targets.To develop and execute...


  • Doha, Baladīyat ad Dawḩah, Qatar Chalhoub Group Full time

    We are seeking a highly skilled Retail Customer Engagement Specialist to join our team at Chalhoub Group. The ideal candidate will be responsible for:Main Responsibilities:Collect and analyze customer behavior data, top sellers, and slow movers to inform business reviews.Foster strong relationships with clients through an omni-channel approach.Provide...


  • Doha, Baladīyat ad Dawḩah, Qatar Vodafone Full time

    Job DescriptionCompany OverviewVodafone is a leading telecommunications company that provides innovative solutions to its customers. Our team of experts is dedicated to delivering exceptional customer experiences.Job SummaryWe are seeking a highly motivated and results-driven Sales & Retention Professional to join our team in Qatar. As a key member of our...


  • Doha, Baladīyat ad Dawḩah, Qatar Vodafone Full time

    Job DescriptionWork in Telesales and Retentions function for Vodafone Qatar do telesales and retentions activities such as migration of prepaid customers to postpaid, upgrading postpaid customers to a higher plan and selling new Vodafone products which includes but not limited to GigaHome, New postpaid, New MBB connections.The role is responsible to handle...


  • Doha, Baladīyat ad Dawḩah, Qatar Wedded Wonderland Full time

    At Wedded Wonderland, we strive to create a vibrant community that inspires and connects people. As a Digital Engagement Manager, you will play a crucial role in achieving this goal.Your primary responsibility will be to develop and implement strategies to enhance community retention and engagement.Key ResponsibilitiesDevelop and implement strategies to...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Role DescriptionThis is a part-time on-site role for an Ecommerce Specialist at Empire Investments Group located in Doha, Qatar. The E-commerce Specialist is responsible for overseeing and managing all aspects of an online business's sales and marketing strategies. job description includes:1. Developing and implementing online marketing campaigns: Creating...


  • Doha, Baladīyat ad Dawḩah, Qatar United Development Company (UDC) Full time

    Online Engagement ExpertAbout the Role:We are seeking an experienced Online Engagement Expert to join our marketing team at United Development Company (UDC). As a key member of our team, you will be responsible for developing and executing online engagement strategies that drive customer loyalty, retention, and advocacy.Key Responsibilities:Develop and...


  • Doha, Baladīyat ad Dawḩah, Qatar Dedienne Aerospace Full time

    Dedienne Aerospace is seeking an experienced Customer Engagement Technician to join our Servicing team. As a key member of our team, you will be responsible for providing technical support and ensuring the highest level of customer satisfaction.The ideal candidate will have experience in a Customer Service Technician role within the Aerospace/Mechanical or...


  • Doha, Baladīyat ad Dawḩah, Qatar ENTERTAINER FZ LLC Full time

    About The ENTERTAINER FZ LLCWe are a leading digital company that specializes in providing innovative solutions to consumers. Our mission is to create unbeatable value and loyalty for our customers, partners, and employees. We believe that "experience is everything", resulting in our passion for creating unforgettable experiences.The Job DescriptionManage...


  • Doha, Baladīyat ad Dawḩah, Qatar Robinson & Co (Singapore) Pte Ltd Full time

    About the Role:This is an exciting opportunity for a Sales Executive to join our dynamic team and contribute to our success. Key responsibilities include attending to customers, offering company products, and explaining product features and benefits. Additionally, the role involves maintaining the showroom's appearance, motivating potential customers, and...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job Overview:The Workplace Engagement Specialist will play a key role in promoting a positive and inclusive work environment. This involves developing and implementing employee engagement programs that align with the organisation's goals and values.Key Responsibilities:Cultivate strong cohesive team culture and positive work environment through social and...


  • Doha, Baladīyat ad Dawḩah, Qatar Menasa & Partners Full time

    We are seeking a talented Customer Experience Transformation Specialist to join Menasa & Partners. In this role, you will be responsible for designing and implementing a world-class customer service delivery model.As a Senior Customer Support Professional, you will lead cross-functional teams and stakeholders to achieve business objectives. Your expertise in...


  • Doha, Baladīyat ad Dawḩah, Qatar University of Doha for Science and Technology UDST Full time

    Responsibilities\Your key responsibilities will include:\\Developing and implementing strategies to enhance alumni engagement and career development.\Collaborating with the Career Services Senior Specialist to plan and coordinate events and activities.\Managing communications and stakeholder relationships to promote alumni engagement and career...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    Job DescriptionWe are seeking an experienced Loyalty Specialist to join our team at lxbfYeaa. In this role, you will play a crucial part in managing our loyalty program and using it as a powerful marketing tool to increase customer retention and visiting frequency.Main Responsibilities:Strategic Planning: Develop and implement an annual loyalty marketing...


  • Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

    About the PositionThe Policy and Rewards Specialist will work closely with the HR Manager to develop and implement HR policies and procedures, as well as design and implement rewards strategies to enhance employee engagement and retention.Main ResponsibilitiesDevelop and maintain HR policies and procedures to ensure compliance with best practices.Design and...


  • Doha, Baladīyat ad Dawḩah, Qatar hravailable Full time

    About the RoleWe are seeking a highly motivated and experienced Senior Customer Experience Specialist to join our call center team at HR Available.ResponsibilitiesCustomer Engagement: Provide exceptional customer service and support to customers through various channels, including phone, email, and chat.Problem-Solving: Analyze customer issues and resolve...