Customer Retention and Engagement Specialist
7 days ago
We are seeking a highly motivated and results-driven Loyalty Team Lead to join our team at Management Solutions International MSI (MSI). As a key member of our sales team, you will play a crucial part in developing and executing effective loyalty initiatives that drive business growth and customer engagement.
About the Job:This is a challenging yet rewarding opportunity to leverage your expertise in loyalty programs and sales strategy to drive business success. As a key member of our team, you will work closely with clients to understand their needs and develop targeted loyalty initiatives that meet their goals.
Responsibilities:
- Design and implement loyalty programs that drive sales revenue and customer engagement.
- Work closely with clients to understand their business objectives and develop tailored loyalty initiatives.
- Collaborate with internal teams to ensure seamless execution of loyalty programs.
- Monitor and report on program performance, identifying areas for improvement.
- Maintain relationships with key stakeholders, including clients and internal teams.
What You'll Need:
- Bachelor's Degree in Marketing or Business Administration.
- Minimum 10-15 years of experience in managing loyalty programs and corporate sales.
- Familiarity with the fuel industry and strong business acumen.
- Knowledge of loyalty programs and team management skills.
- Negotiation skills and ability to persuade clients.
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