Senior Digital Transformation Lead

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

Digital Channel Operations Senior Specialist: As part of our Customer Experience teams, you'll relentlessly identify ways to improve our customers' experience of Vodafone. Your key responsibilities will include:

Key Objectives:
  • Develop capabilities and features for Digital channels to drive penetration and functionality of the My Vodafone App.
  • Manage reconciliation and refund activity for customers.
  • Work closely with UI/UX team & web developers to ensure the best experience for customers using e-commerce channels.

Requirements: A Bachelor's degree in Computer Science or Engineering, with certifications in Agile SCRUM, Prince 2, and 6 years of relevant experience in a similar role.



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