Trading Support Coordinator

5 days ago

Qatar Talent Pal Full time
Job Description

Job Title: Trading Support Coordinator

Job Summary:

We are seeking a highly organized and detail-oriented Trading Support Coordinator to join our team at Talent Pal. As a Trading Support Coordinator, you will provide administrative support to the Retail team, ensuring the smooth operation of our business.

Key Responsibilities:

  • Reporting and Data Management: Compile and update various daily reports, including Rosters, KPI targets, and retail-related reports.
  • HR Reporting: Prepare and submit HR reports on time, including daily attendance reports.
  • Supply Chain Management: Order stationery and supplies across the airport, ensuring budgeted P&L/Management accounts are met.
  • Document Management: File documents in sequential order, ensuring data protection, and archive documents as per SOP.
  • Supplier Management: Negotiate with new suppliers for better pricing, review existing supplier pricing, and coordinate regular services/AMCs for counting machines/printers.
  • Operational Checks: Conduct operational checks for all stores, taking necessary corrective actions to comply with SOP.
  • Stock Management: Manage stock replenishment and banking to ensure adequate supplies at all stores.
  • Office Administration: Handle office tasks, including filing, generating reports, and presentations.
  • New Joiner Onboarding: Manage the new joiner onboarding process, including uniform requests, name badges, and onboarding guides.
  • Meeting Minutes: Dictate, draft, and distribute meeting minutes.
  • Team Collaboration: Work as part of the Admin Operations and Retail team within Qatar, supporting additional/ad-hoc tasks as requested by Management.
  • Maintenance and Facilities: Report maintenance items to the facilities team and raise maintenance requests.
  • Store Maintenance: Ensure stores are clutter-free and dispose of unwanted items, aligning with facilities.

Key Interfaces/Relationships:

  • Team Manager/RSM/Team Leaders/Sales Consultants
  • Support functions

Requirements:

  • Guidelines and Procedures: Follow guidelines efficiently
  • Multitasking: Multitasking capabilities
  • Documentation: Efficient in documentation procedures
  • Problem-Solving: Active problem-solving and interpersonal skills
  • Office Software: Thorough knowledge of office methods, procedures, and practices
  • Communication: Fluency in using standard office software packages and internet research abilities
  • Policy Application: Ability to learn, interpret, independently apply a variety of company policies and procedures
  • Policy Identification: Ability to identify deviations from applicable policies
  • Data Analysis: Ability to track and compare data
  • Communication Skills: Excellent oral and written communication skills
  • Teamwork: Be a team player

Leadership and Management:

  • Self-Awareness: Self-aware, open-minded, with a high degree of personal and professional integrity

Commercial Acumen:

  • Compliance and Risk Management: Protect the business by ensuring compliance to procedures, managing risks, and escalating where appropriate to protect the reputational integrity of Travelex
  • Adaptability: Ability to adapt to change quickly and bring challenges to resolution within a timely fashion

Strong Relationships:

  • Relationship Management: The ability to manage strong relationships, developing trust and credibility with customers, partners, peers, teams, internal, and external stakeholders
  • Best Practices: Proactive sharing of best practice to peers and teams for continuous improvement of performance in their area of expertise

Management of Change:

  • Change Management: Able to deal with change efficiently and effectively

Performance and Results Focus:

  • Performance Delivery: A strong record of performance delivery in their area of expertise
  • Issue Analysis and Solution Development: The ability to analyze issues, develop solutions, and influence key decisions, balancing risk with results
  • Customer Focus: Drive customer focus in everything we do to gain and retain high-quality customers for the long-term success of Travelex (Internal and external relationships)

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