Network Support Manager

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

As an Operations and Support professional with lxbfYeaa, you will be responsible for leading and managing a team of experts in ICT operations and support.

Key Performance Indicators:
  1. Ensure high availability of ICT systems.
  2. Minimize downtime and optimize problem resolution.
  3. Implement changes and modifications to ICT platforms efficiently.
Responsibilities:
  • Manage routine and preventive maintenance checks of ICT systems.
  • Keep track of faults and problems/issues in each of the ICT systems.
  • Resolve end user complaints through the Siebel system.

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