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Business Support Specialist

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full time

In this key role, you will support EY's Business Support Services team, which oversees various service lines such as Assurance, Advisory, Tax and Transaction Advisory Services. As a vital member of this team, you will have the chance to develop diverse skills and progress your career.

The Opportunity

You will work closely with senior client-serving professionals to drive project management and engagement coordination for EY's key account client-serving teams. Your main objective will be to optimize processes, reduce time-to-deliver, and ensure adherence to professional standards.

Your Key Responsibilities Include
  • You will divide your time between project management and analytics.
  • Audit and manage budgets and expenses, along with compliance and due diligence.
Key Skills And Attributes Required
  • Effectively manage stakeholder expectations, project plans, and communications, and provide regular status updates to advance service delivery.
  • Gain a comprehensive understanding of the service line, engagement, EY's structure, key personnel, and policies/procedures.
  • Act as the knowledge manager for the engagement team, managing internal databases and/or portals for global team communication and coordination of go-to-market strategy.
  • Take ownership of engagement economics (hours/budgets/estimates to complete, fees, billings, Work in Process spreadsheets), collaborating with relevant team members to resolve any issues that arise.
  • Collaborate with the account team, business development, and resource management teams to achieve team objectives.
  • Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval, and other regulatory requirements.
To Qualify For The Role You Must Possess
  • Strong data analytics and Excel skills, including pivot tables.
  • Excellent oral and written communication skills.
  • Excellent listening, influencing, interpersonal, and presentation skills.
  • The ability to address all relevant information/data and develop practical approaches to problem-solving.
  • A creative and curious approach to tackling complex challenges, leveraging internal tools and resources to achieve positive outcomes.
  • A results-driven approach to drive enhancements in engagement economics (financial systems, relationship management tools, revenue pipeline, sales cycle reports, risk assessments).
  • A proven ability to work independently with minimal supervision and collaborate with virtual teams.
  • An ability to effectively manage concurrent projects and prioritize multiple tasks, including multi-location coordination.
  • The capability to meet tight deadlines while delivering high-quality work and diligent follow-up.
  • The ability to summarize and conclude activities, applying appropriate documentation standards and lessons learned.
  • The capacity to protect confidential and proprietary information.
Ideal Qualifications
  • A background in a direct client service role.
  • A bachelor's degree.
What We Value In Our Ideal Candidate

We seek individuals with innovative ideas who are not hesitant to express them. A proactive approach to work and a willingness to explore new challenges without prompting are essential qualities we value. If you're ready to make a meaningful contribution to our mission of creating a better working world, this role might be suitable for you.

Our Offer Includes
  • Continuous learning opportunities to develop your mindset and skills.
  • Success defined by you: We provide the tools and flexibility to make a meaningful impact, your way.
  • Transformative leadership: We offer insights, coaching, and confidence to be the leader the world needs.
  • Diverse and inclusive culture: You'll be welcomed for who you are and empowered to use your voice to help others find theirs.

This is an outstanding opportunity to grow professionally and contribute to a dynamic work environment.