Customer Service Excellence Leader
23 hours ago
The ideal candidate will have a minimum of 25 years of experience in a relevant industry, with at least 12 years in a leading role, preferably within the roads or drainage sectors. Both regional and international experience is required, with a minimum of 8 years of experience gained working in North America, W. Europe, Australia, or equivalent. Proven experience in leading projects focused on enhancing customer engagement and satisfaction is essential. Additionally, the candidate should possess a Bachelor's degree from a recognized university in the USA, Canada, Western Europe, Australia, or New Zealand, and a Master's degree is preferred. Required relevant Chartered status and Professional License(s).
Responsibilities:
- Lead and inspire a cross-functional team of consultants and client personnel dedicated to enhancing customer service delivery.
- Design and implement customer service strategies that improve engagement, satisfaction, and responsiveness.
- Collaborate closely with client stakeholders to identify customer service needs and opportunities for enhancement.
- Stay informed about emerging trends in customer service and facilitate training sessions and workshops to improve the customer service capabilities of the client team.
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Customer Service and Collections Leader
6 hours ago
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Customer Experience Leader
2 days ago
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Customer Experience Leader
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar lxbfYeaa Full timeJob OverviewWe are seeking a highly skilled Customer Experience Leader to join our team at lxbfYeaa. The ideal candidate will have a proven track record of delivering exceptional customer service and leading high-performing teams.
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Service Leader
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Sales and Service Leader
2 days ago
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Customer Experience Leader
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Procurement Excellence Leader
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Customer Engagement Leader
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Service Assurance Leader
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Doha, Baladīyat ad Dawḩah, Qatar Ooredoo Qatar Full timeJob Overview:Ooredoo Qatar is seeking a highly skilled Service Assurance Leader to join its team. The successful candidate will be responsible for strategizing and operationally enabling the support of all Business Customers' services and change requests. This role involves maintaining high levels of operational efficiency, commitment to customer...
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Customer Service Ambassador
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Corporate Excellence Leader
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Customer Service Agent
2 days ago
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Digi Care Service Leader
2 days ago
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Ticket Sales and Service Leader
2 days ago
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Customer Service Liaison
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar iFAST Global Bank Limited Full timeAbout the RoleThe Customer Service Liaison will be responsible for maintaining frequent contact with Correspondent bank's Customer support wing, Relationship, Finance, and Treasury.ResponsibilitiesLiaise with operations, compliance teams, and banks to resolve payment queries in a timely manner.Ensure all queries are attended to and logged accurately, with...
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Project Excellence Leader
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Bounty Hunter World Full timeJob SummaryBounty Hunter World is seeking a highly motivated Project Excellence Leader to drive our quality management efforts. The ideal candidate will have a strong background in quality management, with experience in leading quality teams and driving continuous improvement.Key Responsibilities:Develop and implement the Project Quality Plan (PQP) and...
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Transformation Excellence Leader
5 days ago
Doha, Baladīyat ad Dawḩah, Qatar Talent Leaders Inc. Full timeJob OverviewTalent Leaders Inc. is seeking a seasoned Digital Transformation Manager to spearhead large-scale digital transformation projects for government entities across Qatar, UAE, and Saudi Arabia.Key Responsibilities:Develop & Execute Digital Strategies: Design and implement comprehensive digital transformation roadmaps aligned with government...
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Sales and Customer Service Leader
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Apparel Group Full timeJob SummaryWe are seeking an experienced Retail Operations Manager to join our team at Apparel Group.As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of sales associates.ResponsibilitiesImplement operating procedures at the store as per company and...
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Field Service Engineer Leader
23 hours ago
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Service Excellence Associate
2 days ago
Doha, Baladīyat ad Dawḩah, Qatar Albidaa Group Of Companies Full time**Our Company Culture**At Albidaa Group Of Companies, we value and prioritize our employees' well-being and success.We offer a dynamic and supportive work environment that fosters growth and development.About the RoleThis is a unique opportunity to join our team as a Customer Service Specialist in Doha, Qatar.As a key member of our team, you will be...